The rooms were clean and comfortable. Unfortunately, the doors didn't work right. We were accused of breaking the handle and so was another guest the following day. We were also accused of smoking marijuana in the room, which we certainly were not. My card was charged $150 before the manager even came to the room. Once there he accused us,...
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Thank you for taking the time to post a review on our hotel. I am glad you found our rooms to be clean and comfortable. So please understand, that it is Hotel polcy to maintain a clean and comfortable room for the guest that stays in the room after your stay. Please book a smoking room if you wish to...
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This hotel dumps all their smoking rooms on Priceline, so if you book a 1-star in Duarte, that's what you get, GROSS. I feel like I want to throw up it smells so bad. would be fine otherwise.
First I would like to thank you for taking the time to write this review. I myself have asthma and am allergic to smoke, So I do appolgize that priceline had booked a smoking room for you instead of an non-smoking room. On your next booking please contact me and I will make sure you are put in one of...
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I have been here several times , and I love , love ,love it it's quiet , no pool thank goodness because that means no noise , I was there for two days my husband asked them not to bother me cause I needed peace and did not want to be disturbed , they made sure of that because no...
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Wow what a nice review....... Made my day :)
I will show the rest of my staff and tell them this is why we work so hard.
Please contact me on your future visit, so I can personally take care of all your accommodation needs.
Thanks again,
Victor Patel
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Generally speaking, in my opinion, the Days Inn chain flopped about 20 years ago. That being said, this particular property is different. The franchisee is onsite with his family and they take very good care of the building. Customer service is 100%. When my wife and I recently checked in I wasn't feeling well and the desk clerk (who turned...
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Thank you for the kind words, I will be sharing this review with my wife. She will probably get teary eyed. She works hard and reviews like this make it all worth while. So I truly want to thank you and please contact myself or Monika on your next visit. You are most wlecome at my Days Inn.
Victor
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Great value in a location where hotels are pretty pricey. Great staff - the girl at the front desk simply couldn't have been more pleasant, welcoming and helpful! Room is clean and not smelly, AC worked well, clean towels, water in the shower drained well - I highly recommend this hotel! And it's 5 minutes away from the City of...
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First of all, I would like to personally thank you for taking the time out of your busy schedule to write this wonderful review. Your kind words is what we strive for from each and every guest. Please mention this review the next time you visit us.
Thanks again,
Victor Patel
Manager
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You better make the staff walk through the room at check out I was ok withe stay until I got my credit card statement a $150.00 added charge was on it when I called they said there was smoke in the room I have never smoked in my life. SO BEWARE!
I stayed there a few times but that will...
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I personally want to apologize that you had a less than perfect stay at our hotel. Because we believe that non-smoking rooms should not be smoked in, we do a complete inspection upon checkout of each and every room. It is our only intention that when a guest asks for a non-smoking room that they are getting a non-smoking room....
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I stayed for a week and had a nice two bed room. While there I noticed that a lamp needed repair and it was fixed while we were out. The beds were comfortable and clean. My only problem with the room was the age and the tiles needed replacing soon. Breakfast was clean and well stocked. I would recommend upping...
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After all of the negative reviews we had read we were almost reluctant to take this special deal through Expedia. It is an older motel but the rooms are gradually being updated. Plenty of parking. Very adequate breakfast with constant refills. Very friendly and helpful staff. Plenty of walking areas for exercise and for shopping and restaurants. Outdoor washer and...
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First of all, we know that you have many choices and you decided to choose our Days Inn as your place to stay, Thank You. Secondly, I can tell that you have spent time out of your busy schedule, to out of your way to write a lenghtly review, Thank You. We apricate your business and kind words, please mention...
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The only down is no pool (it's HOT in LA during the Summer). On the up side, the hotel is centrally located, walking distance to stores, close driving to Walmart and fast food joints. Easy freeway access. Hotel is older, but clean. Employees are kind, respectful and accomodating. I stayed with a 60 yr old woman, and 3 teens and...
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Thank you for your kind words, we are updating the rooms on a continuous basis. We look forward to your next visit. Please mention this review on your next visit and ask for Victor.
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We spent 3 days here at the Days Inn. Not the worst hotel I have stayed in, but close to it. Could not find anything in Pasadena for the Rose Parade and this was the only hotel with availability. It was only a 10 minute drive from hotel to parade route.Upon entering the room, the smell was not the best....
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Thank you for taking time out of your busy schedule to write us a review. We strive to make all guest experiences at Day Inn a perfect stay. We apologize that your stay was anything less than perfect. Please feel free to contact me so that I may have the oppurunity to satisfy you with excellent customer service.
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4 Reviews
21 Reviews
