We are glad to hear you had an amazing stay while you stayed with us during your vacation plans. Yes, our rooms are fully accommodated with a fridge, television, microwave, and also free Wi-Fi! And again, yes! We are centrally located to most attraction places, which means it will only take you about half an hour to such places as... More

It is a delight to hear about your pleasant stay at our Downey hotel. We are really glad you and your family decided to book with us since American Inn is centrally located to most attraction parks, like Universal Studios and Disneyland. Thank you for the wonderful comments you have made about our team members. At American Inn, it is... More

Dear trennell b, It is unfortunate to hear about the bad experience you had at our hotel. Please be advised that we are taking the adequate measures to ensure our guests the best towels possible. Once again, please accept our apologies, and we hope you can give us another chance at showing you the improvements we have,and will continue to... More

Dear Delwin M, We are delighted to hear your positive feedback about our Downey Hotel! It is great to know that you have been enjoying all that we have to offer at a great value. We would also like to thank you for being a loyal guest of ours. We look forward to serving you again on your next business... More

Dear 1982tinanz, We would like to apologize for not being able to provide you with the rooms that you had originally booked. Please know that due to a maintenance issue we had to make a decision on putting a few rooms out of order. It is our hotel's policy to ensure only renting a full working guest room that is... More

Dear 862yolidiaz, We would like to apologize for not being able to showcase our best to you. Please know, we have a round the clock maintenance team that can assist you with any irregularity with the guestroom. We also outsource our laundry services and all of our linen is dry-cleaned. We will express your comments to our vendor. We hope... More

Dear K S, Please know that we post exterior as well as interior photo's of our beautifully appointed Inn. It is unfortunate that it was not to your liking. Our cancellation policy is 24 hours in advance and we cannot cancel on the same day as your arrival. We are centrally located from all of Los Angeles' and Orange Countys'... More

Dear Francisco R, Thank you for the fantastic review on your recent experience with us! We appreciate you making us your choice in accommodations for your family's stay with us while your house was getting fumigated. We are pleased that you and your family enjoyed staying in beautifully appointed deluxe rooms. We always like hearing when our guests are so... More

Dear Anouschkar, We are very sorry about the inconvenience you experienced with the room carpet as they had just been washed the day you had arrived and appreciate you bringing this to our attention. Please know that we are here 24/7 and it is always our pleasure to assist you in any way we possibly can. Our maintenance/housekeeping staff can... More