The staff are friendly and accommodating, but this hotel is dismal and soulless. And noisy - something as simple as having a midnight curfew on the swimming pool would make life much more bearable for guests. As it was, we were kept awake until the small hours, even with the windows shut, because of raucous shouting and screaming coming from... More

I've stayed at this hotel a few times but hadn't been by in a little while. I had the chance to check in and I was so delighted in all the new upgrades. The vibe there is so creative and fun, it's a little bit of Palm Springs while still retaining the uniqueness of Desert Hot Springs. They have a... More

I'll keep this review quick. This place IS NOT a spa. The hotel is a dump, the staff is rude, you can hear every and the old hotel room with white sheets stapled to the walls is not a spa. Worst hotel I have every stayed in!

The hotel is comfy, quite and nice. The is an indoor and outdoor 24 hour jacuzzi available. The much advertised Jade massage is just a room that plays waterfall music and has an electric massager. The hotel is located next to shop[ping, gas station, Walgreens and Starbucks. The main set back is the location which is 25 minutes from the... More

This is older hotel,but we found it charming and a great value for the money. The reception desk was able to check me in as soon as we arrived, with minimal difficulty.Friendly and quick service, thanks Stephanie. Lobby and rooms are modern and super clean. Maids brought me new towels every day , even when I did not ask. Great... More

Overall I was pleasantly surprised. No charge for parking and it was easy to get in and out of the hotel. The lobby was refreshed and clean with bright colored furniture, front desk agents were helpful. I like the fruit infused water they offer. $15 for day spa use of the pool & spas was at first thought pricy,but when... More

Came here on a Groupon my wife scored. We went for the room with the hot tub. It was awesome. Hotel room was clean. We ate breakfast and dinner here (they even gave us 20% off coupons), so it was very reasonable. Pool is nice (and warm), and the other tube around are a nice variety for soaking. It's not... More

only a few channels on tv n it wasn't even programmed until we did it. shower head clogged and squirts all over bathroom. shower has no place to put any products. tiny room. terrible parking. very late checkin at 4pm.only one way in or out of the hotel. not smoker friendly at all. pool was nice and relaxing. friendly staff.... More

I have never stayed in the Desert Hot Springs area prior to this trip, I probably won't consider it again. I expected there to be a Spa there was not, They simply converted a few rooms into treatment rooms. The rooms was clean cheaply renovated, they are trying. But over all its too far from everything in Palm Springs. They... More