I spent one night here because it was close to my daughter and her family. They were getting their home ready to sell so I wanted to help them pack, etc. There was no room for me to stay there so I decided to spend the night at this Courtyard.
The room was very clean and nicely decorated. The bed...
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Thank you so much for taking the time to send in a review about your stay here at the Courtyard. We are looking forward to our new transition to the Courtyard Refreshing Business in just a matter of two more weeks! I am hoping you will be back to stay with us again and if so, please ask to have...
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I feel so disappointed with how much money I spent at this hotel for my birthday vacation. The lobby is closed, the restaurant is closed, and there is a makeshift bar at the pool...not quite the ambiance I hoped for. The courtesy continental breakfast doesn't even come close to compensating for not having the convenience of a restaurant and a...
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Thank you for your taking the time to share your issues with us. We apologize for the experience you endured on your special birthday vacation. We did our best to notify all guests with prior reservations about our renovation. I am not sure if you had made your reservation in advance to receive these. Courtyards are not known to have...
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We had a large group for a soccer tournament, and the Cypress Marriott really came through with a great price, good service, and an overall good time. Cherie was wonderful to work with. I was supposed to have a King suite, but when I checked in, they had me listed with 2 connected rooms. Apparently, there was a problem with...
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Thank you for bringing your soccer team to us and your great review of our hotel. Cherie is very well known in the Cypress area after so many years of being with us and has earned the reputation for going all out to make sure her teams are comfortable during their stay. We hope to see you again soon!!.
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I chose to have my wedding reception with the Marriott in Cypress because I absolutely knew that we (including my WHOLE family) would be well taken care of. I have stayed at this hotel only a handfull of times, but each time I do, I have always had a most wonderful stay.
For a bride, a wedding can be a...
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Congratulations and many many years of happiness! Thank you for choosing us for your wedding and for all the great compliments. We strive to ensure that our brides are stree-free on their special day. Our Banquet Captain, Humberto has been here over 10 years, our Chef has been here over 13 years Sandie, our Catering Director has been with our...
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This is the second time I have stayed here with a large group. Both times they have been very easy to work with and have done everything they could to make our stay great.
The rooms are nice and comfortable and a good thing is the halls are built to keep the rooms quiet inside. They know how to work...
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Thank you for taking the time to write a review about your stay with us. We take great pride in the fact that our entire Management Team has been here for more than six years. We definitely understand the needs of our guests and work diligently to ensure that our staff is well-trained. Thank you again for your kind words...
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Only complaint is the ultra loud room air conditioner - not too unusual but never a favorite. Nice appearance and furnishings, good wi-fi, comfortable room.
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Thank you for posting your comments in Trip Advisor. We appreciate your business and hope you are considering future stays with us in the future. I understand that the humming noise from hotel air conditioners can be a nuisance. I experience the same issue when I travel. Again, thank you for staying with us and taking the time to post...
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The hotel staff were very helpful when I requested a refrigerator. It was in my room within minutes. They were also very friendly and always greeted upon leaving and arrival. The location was very central to where I needed to be during my stay. All around, it was a terrific stay.
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Thank you so much for taking the time to let us know about your stay. We take great pride in our service and spend a lot of time ensuring that our staff is well trained and upholds the Marriott standards. Thank you for staying with us and hope to see you again on your next trip to the Cypress area!
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Our company has stayed at this Courtyard by Marriott often, and will continue to do so whenever we are in town. The rooms are comfortable and clean, the staff very helpful, and it's in a great location, near the restaurants and stores. Though it's pretty close to the freeway, the hotel is quiet and the comment we hear most often...
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Dear Fran, Thank you so much for taking the time to write a review for us in Trip Advisor. Our guests comments are extremely important to us. Although we are located on well traveled Katella, you are right, the noise does play havoc on us the way the hotel is situated. Again, thank you for ypur kind comments and choosing...
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I have stayed at this hotel numerous times and have been very happy each time with the comfort, cleanliness, affordable, and friendly with professional staff! I would like to highly recommend this hotel to anyone going to that area which is close to restaurants and shops.
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Dear Ms Benudiz,
Thank you for your comments. The staff and management will continue to work hard to see that our guests enjoy their stay. Please contact me on your next visit, I would like the opportunity to meet you.
Kindest Regards,
Sally Brayton
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I have to say, "Courtyard by Marriot in Cypress, CA is the best." I am a single woman and only stay in hotels that are clean, safe, and that care about their customers. Every year since 2003, I have chosen to stay at this hotel and at least four times a year sometimes more. I stay for one to three...
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Reviewed 22 July 2008
107 Reviews
47 Reviews
42 Reviews
