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All 7 Concord hotels »

Hilton Concord

3.5 of 5
1970 Diamond Boulevard, Concord, CA 94520
Hotel amenities
Ranked #2 of 7 hotels in Concord
4.0 of 5 stars 101 Reviews
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101 reviews from our community

What travellers say about this hotel
  • Room service(4)
  • Hotel staff(3)
  • Hot tub(3)
  • Great food(3)
  • Very friendly(3)
Traveller rating
    33
    35
    12
    12
    9
Only show reviews for Family (19) | Couples (15) | Business (46)
Date Rating
GHB2
Nipomo
Senior Contributor
31 reviews
56 helpful votes
4 of 5 stars Reviewed 24 January 2012

The hotel has been and is still going under renovations but its not an issue for most. The rooms are a little small but very nice. The beds are comfortable, rooms have a refrigerator and microwave . The restaurant food is good and the bar is nice. The staff was very friendly and helpful. The gym is okay but I... More

Was this review helpful? Yes
Rochelle Riggins, Guest Relations Manager at Hilton Concord, responded to this review
6 February 2012

Thank you for taking the time to comment on your most recent stay. I am happy to hear your visit was positive and agree that the improvements being made to the hotel are still occurring in a light manor. We look forward to your return. Thank you, Management More

Morgan_Travelers
Groveland, California
Senior Contributor
31 reviews
25 helpful votes
4 of 5 stars Reviewed 22 January 2012

We spent 3 nights here while attending the Creative Crafts Retreat. Our hotel rooms were satisfactory except for the the water pressure in the showers which was only intermittently ok. The beds were comfy except some of the pillow had big lumps in them but there were enough that you could find a satisfactory pillow. The new decor is very... More

Was this review helpful? Yes
Rochelle Riggins, Guest Relations Manager at Hilton Concord, responded to this review
6 February 2012

Thank you for taking the time to comment on your most recent stay. I am happy to hear your visit with the retreat was positive and agree that the improvements are being made with communication as we strive to be number one in guest service. We look forward to your return. Thank you, Management More

Brian B
Reno, Nevada
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed 18 January 2012

We stayed at this hotel for New Year's Eve in San Francisco but the BART ride to downtown was a bit much. It ended up being a far trip, but the shuttle service from the hotel to the BART station was a huge help. The hotel was extremely nice and newly renovated so I definitely recommend this hotel, just maybe... More

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Rochelle Riggins, Guest Relations Manager at Hilton Concord, responded to this review
6 February 2012

Thank you for taking the time to review our hotel. The hotel is approximately a 45 minute BART ride to the city which is convenient to those who do not want to find parking or drive through traffic in San Francisco. Our Complimentary Shuttle is a great way to get back and forth. We are happy to hear that you... More

redhand
Top Contributor
116 reviews
353 helpful votes
4 of 5 stars Reviewed 14 January 2012

This was our second stay at this Hilton and it was pleasing to see the refurbishment of the public areas and especially the bedrooms. The rooms are large and nicely furnished with a massive flat screen HD TV. The bedroom doors shut SOFTLY, when did you last see that in a hotel? The refurbishment, very friendly staff, free parking and... More

Was this review helpful? Yes
Rochelle Riggins, Guest Relations Manager at Hilton Concord, responded to this review
6 February 2012

Thank you for staying with us and for your wonderful comments on the hotel. We hope to see you back with us during your next travels to stay in our newly upgraded rooms. We appreciate you taking the time to review us for a second time and letting us know of your successful stay! Thank you, Hilton Concord Management More

Duke N
Saint Louis, Missouri
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 12 January 2012

I really liked this hotel, $9mm of renovations made for a pleasant stay. some of the online pics of the hotel are dated but the lobby and room were great. Would highly recommend the executive floor with free breakfast for a little more money, very well done, nice food and great value. Hotel was 1-2 miles from the train station... More

Was this review helpful? Yes
Rochelle Riggins, Guest Relations Manager at Hilton Concord, responded to this review
6 February 2012

Thank you for taking the time to comment on your most recent stay. I am happy to hear your visit was positive and agree that the improvements being made to the hotel are still occurring as we will have new photos of the entire hotel updated in the next month. We look forward to your return. Thank you, Hilton Concord... More

1Chocolate
Long Beach
Reviewer
3 reviews
5 helpful votes
5 of 5 stars Reviewed 6 January 2012

Easy Check in very clean very nice staff, free internet. Room was so nice. Lobby very attractive would stay here again. Stayed Dec. 28th, 2011 More

Was this review helpful? Yes
Rochelle Riggins, Guest Relations Manager at Hilton Concord, responded to this review
6 February 2012

Thank you for taking the time to comment on your most recent stay. I am happy to hear your visit was positive! We look forward to your return. Thank you, Management More

R H
Knoxville, Tennessee
Contributor
11 reviews
3 helpful votes
3 of 5 stars Reviewed 5 January 2012

I am sure that when the renovations are done it will be fine but the hotel is in a little bid of disaray. We stayed twice over the holidays so had two difference rooms. The first room the phone had no cord and the shower lost a piece when first turned on. The second room the wall temperature thermostat did... More

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Rochelle Riggins, Guest Relations Manager at Hilton Concord, responded to this review
6 February 2012

Thank you for taking the time to comment on your most recent stay. I'm sorry to hear of the few issues that occurred during your stay. If you would email us at info@concordhilton.com we would be happy to look into the room issues you incurred. The renovation of our guestrooms, lobby and meeting space is finished, we are still doing... More

dishanw
Springfield, Missouri
Reviewer
4 reviews
2 of 5 stars Reviewed 31 December 2011

It had the prestige of the Hilton's but as it was being renovated, a lot of things were messed up. The reception was like a conference booth, the staff was a bot in disarray and it took away the expectations you have when going to a Hilton. The food was also not grand even at the even in the ballroom.... More

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Rochelle Riggins, Guest Relations Manager at Hilton Concord, responded to this review
6 February 2012

Thank you for taking the time to review our hotel. We would like to let you know that we have completed the renovations of our guestrooms, lobby, & restaurant upgrade that will be completed by the middle of 2012. We would love to see you return to the property and see the completed property! We value everyone’s opinion and thoughts... More

Kevin R
Bakersfield, California, United States
1 review
5 of 5 stars Reviewed 23 December 2011

I spend way too many nights a year in Hotels. Pick a brand, I've been to them all. In my experience, The Hilton Concord stands out as one of the very best. It has all of the ammenities that you'd want, and a great location for the Bay Area, but far and away, it's the people who make the Hotel... More

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Rochelle Riggins, Guest Relations Manager at Hilton Concord, responded to this review
6 February 2012

Road Warrior - Kevin Robertson, Your comments are truly appreciated and happy to hear you have enjoyed our property and the Hilton Brand. We strive on being number one in customer service and are happy to hear that you feel we have achieved this in many ways. We look forward to your return to the Bay Area! Thank you for... More

black_tau
Los Angeles, California
Reviewer
3 reviews
4 of 5 stars Reviewed 23 December 2011

I booked this hotel for business purposes due to location. I was a bit nervous as I read they had major renovations going on. I could not have been more surprised. Guests avoid all renovations except the final work at the elevator, construction staff were always friendly and made sure they were not an annoyance. Check in was a pain... More

Was this review helpful? Yes
Rochelle Riggins, Guest Relations Manager at Hilton Concord, responded to this review
6 February 2012

Thank you for taking the time to comment on your most recent stay. I am happy to hear your visit was positive and agree that during certain times of the day when there are heavier check-ins we will have additional staff! We look forward to your return and thank you again. Thank you, Management More

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Hilton Concord Also Known As

  • Hilton Hotel Concord
  • Concord Hilton Hotel
  • Concord Hilton
Address: 1970 Diamond Boulevard, Concord, CA 94520

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