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All 8 Concord hotels »

BEST WESTERN Heritage Inn

2.0 of 5
4600 Clayton Road, Concord, CA 94521
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BEST WESTERN Heritage Inn
Ranked #4 of 8 hotels in Concord
3.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    5
    8
    4
    5
    14
Date Rating
California
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 30 April 2012 via mobile

We had family come in from out of town and booked rooms here. Rooms were clean and very spacious. Family members were very happy. Maria at the front desk was awesome. I worked with her when booking. She was there to help when people arrived. Maria took care of anything we ask for help with.

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See 2 more reviews by California-Girl-00 for Concord
CA
Senior Contributor
46 reviews 46 reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 29 December 2011

Walked to our room (#251) with yelling coming from another room. Then the guests next door were also yelling at each other with a child crying and hitting the wall. They finally settled down at 12:30 AM. Then at 7:30 AM the room on the other side of our wall started playing music at a loud level while singing with... More

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New York City, New York
Contributor
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Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 20 December 2011

My stay here was only one night long however it was quite pleasant. My room was for two queen beds which means it was quite spacious since it was myself and another person. The room was very clean and well kept. My only qualm would be that the phone in the room was unable to make outgoing calls. I called... More

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San Diego, CA
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 23 September 2011
2
people found this review helpful

Enough said. Do not stay here, covered from head to toe in bites.

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Carmichael, CA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 16 September 2011

We had booked this hotel because of the proximity to Sleeptrain Ampitheatre in Concord and because of the dinner and movie package deal ($45 toward a local restaurant and a movie rental) offered on their website. When we arrived we were told they didn't know anything about it. But I've got to give kudos to Maria at the front desk.... More

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Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 September 2011 via mobile

The only saving grace for this place was the friendly, thoughtful gal at registration. Elsewise, this motel is a haunt for sketchy looking weirdos and thugs. Apparently it's a party spot for loud smokers who hang around in the walkways as well. I created an account strictly because this has been such a poor, stressful experience. Avoid!!!

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Phoenix, Arizona
1 review
2 of 5 stars Reviewed 5 August 2011

I will never stay here again! I am single mom with two boys, 14 & 10. We were driving our way up the California coast and just staying wherever looked like fun. We checked out their website with the pictures of the great pool, jacuzzi and sauna. They also had a laundry room that I desperately needed due to wet,... More

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Scottsdale, Arizona
Senior Contributor
36 reviews 36 reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 30 July 2011

We stayed at this hotel to relax from a long driving trip towards San Francisco. The room was clean and tidy, average showers, still old tv set. The room was on ground floor facing the courtyard where they have a pool. You might want to avoid this area if you dont like childrend' s noise as they play in the... More

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Orange County ca
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 22 July 2011

My daughter and I drove from Arcata heading for home orange county, and the drive is 12 hrs, but wanted to stay a night to recuperate for the long journey home, everything was very nice, bed very comfortable, staff friendly, and before 5:30pm Mgrs free cocktail hour, and, my daughter is staying there for a night again on her way... More

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Carson City, Nevada
Top Contributor
54 reviews 54 reviews
Reviews in 43 cities Reviews in 43 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 14 July 2011

Hotel is managed very well and they have Nice Big Room. The only thing that doesnt work well is Cell Phone Coverage in the Area. Breakfast is good and the pool area is clean. Great pick for the Money Enjoy!!

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Additional Information about BEST WESTERN Heritage Inn

  • Best Western Concord
  • Best Western Heritage Hotel
  • Concord Best Western
Address: 4600 Clayton Road, Concord, CA 94521
Price range (per night):* INR3,753 - 5,489

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