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Highlands Inn


13865 Lakeshore Drive, Clearlake, CA 95422
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Rating summary
2.5 of 5 stars 3 reviews
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[ Date ] [ Rating ]
Smelly Lake
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1 of 5 stars
East Bay, CA
29 Jun 2009 | Trip type: Family

This past Saturday night, my family and I stayed at Highlands Inn. We choose this Inn based on the photos we saw on the internet. However, upon arrival, nothing could have prepared us for the overwhelming smell coming from the lake. Locals said it was beacuse of dead fish and seaweed but this was a definite smell of sewage. We... more

STAY AWAY!!!
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1 of 5 stars
dublin
2 Jul 2007
2/4 found this review helpful

Upon entering the room with my wife we discovered an odor reminiscent of old cream cheese and sweaty feet. My wife and I opened the windows, turned on the AC, and took a walk to the hotel dock. When we came back to our room five minutes later. The windows were closed and the AC was turned down. The manager... more

Management response from
Mike Mun, Manager

Dear Our Guests, We are deeply embarrased and apologetic that we were reviewed as overall unspeakable lack of supervision and mismanagement in regards to the efforts must have been extended to the comfortness and satisfaction of accomodating guests however, we had failed to this respect. This incident was absolutely unexcusable regardless whatever resons and we are honestly apolozise that the...

Upscale?
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2 of 5 stars
calif.
13 Sep 2006
6/9 found this review helpful

This hotel characterizes itself as upscale. It's about as upscale as a Motel 6 at the price rate of a Hilton chain hotel. Grossly mis-represented. more

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Highlands Inn Address

13865 Lakeshore Drive, Clearlake, CA 95422