This is across the street from the Days Inn which had worst reviews and is about $10-15 cheaper. Room was nice and roomy,clearn, it had 2 comfortable queens, no kings available, bottom floor in the corner, parking very close to room. The internet never did work, despite a couple calls, I gave up since I could do without (but it... More

We liked Heritage Inn Express. We walked to campus. The room was clean and had automated lights at night, though it would've been nice if they had dimmers. We found it a very acceptable, no frills room. We played games in the lobby so we could use the full tables. Breakfast included tea, juice, two kinds of cereal, packaged pastries... More

We have stayed in two Best Westerns in the past 6 weeks, neither were very nice (I am going back to Holiday Inn Express...always positive experiences there). This one looked nice walking in, had lots of amenities, but, when I closed the bathroom door, I found multiple places of filth on the door and wall (about 5 different brown spots... More

Yes, including the rat infested bungalo in Indonesia this was by far the most unclean place I've ever had to bed down for the night. Our family was traveling with our dog so our options were limited. The price was cheap but not worth the bathroom that smelled of urine, towels with holes, various bits of food on the floor... More

My husband and I stayed 3 nights in this hotel (unexpected road trip delay), and each morning we said that if we had to stay another night, we'd find a different place, but then it would get late and we'd realize we'd have to stay another night and it was easy to just go back. If your budget is the... More

This hotel has gone down hill. When I was a student at CSU Chico, this is where my parents stayed, but after staying there this weekend, I will not be returning. It is wonderfully located to downtown and campus, but it is VERY noisy. The hotel is relatively clean, but even the non-smoking rooms, smelled smokey. The clientele was questionable,... More

This hotel was great, my check-in went smoothly and the staff was very friendly and knowledgeable. The room overall was clean, for the price I paid it was worth it. More

The good: it's a nice location. Walk easily to Chico's downtown restaurants, the university, etc. The bad: it is really noisy. The wireless internet was "out for ten days." The decor, stained carpet, and furniture, including the beds, should have been replaced YEARS ago; it is really uncomfortable because of this. The cheap beds are hard as plywood and the... More

I thought the room would be clean and nice since the lobby looked ok but that was not the case. The room smelled and it looked like the maid had spend five minutes in there and she forgot to vacuum. When I spoke to the lobby person about changing rooms she refused and hinted that I was not telling the... More