First off, we’ve stayed at a few Quality Inns and this is by far the worst. One could use the Ventura Ca. Quality Inn as a benchmark for how to run and upkeep a property. That being said, Cathedral City has had to battle the reputation of being the "slum" area of Palm Springs for years, and this motel really...
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Hotel is in a decent location and in decent shape. Staff was nice but a few things did not go well like the second night I came back to my hotel and went to my third floor room only to find neither of my door keys would open the door so dead tired I had to go to the office...
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Thank you being our guest ! We look forward to seeing you on your next visit!
Marlo Amelio, GM
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We have been staying at the hotel for 3 weeks now and plan on staying for one more month. Hotel was highly recommended to us from Canadian friends who stay at the hotel each year.
This is our new found "home away from home". The employees and the Manager are so friendly and helpful! We have been made to feel...
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The Hotel Management & Staff look forward to seeing you on future trips! We thank you for sharing your comments about the hotel and staff. We appreciate it!!
Best Regards,
Marlo Amelio, GM
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Nothing worked. Fridge not functional. Froze everything in it and could not regulate temp. TV off brand and kept having to be re-set and remote wouldn't work. Toilet overflowed, couldn't shut bathroom door. Front door key stopped working in the middle of trip and needed whole new knob. Sheets weren't changed as requested. We knew this because it had a...
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Good Day,
I do apologize and assure you that this is not typical of our guest's experience. We like to address any issues a guest may have while at the hotel, this may involve moving you to another room or having our maintenance/housekeeping team fix the problem right away. At this point let me assure you that we take all...
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Friends referred us to the hotel. We travel all over the US & Canada. We loved it!! This was the best stay ever of any place. The staff was superb, hotel room was spacious (which was a great surprise) furniture, kitchen,all wonderful! Staff treated us like royalty and were truly glad to have us a guests. Hotel was clean and...
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Thank you for your review! We are glad that you enjoyed your stay!
Marlo Amelio-GM
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Although centrally located, and resonably priced, we will not stay here again. From the ice build up in the freezer and rust around the door of the fridge, to the mold/mildew around the tub surround and the left over food from previous guest in the drawer of the bedroom dresser
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We had a one week reservation at the Marriott Resort in Palm Desert but we arrived one day too early and needed a place to stay. After checking out a few places we chose this one for several reasons. It was central, easy to get in & out of, many choice restaurants & shopping nearby, safe quiet area, nice staff...
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The price is reasonable, the front desk and maid staff were so friendly and helpful, the room was clean and smelled good, the continental breakfast was very good, the pool was renovated it was so clean and you can see the bottom so clear!!! Definately I am coming back some other time!
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The frond desk staff is so helpful, the breakfast was good, the room was clean and fresh, and the price was excellent, the pool looks so nice, so blue, so clean!!! I'm coming back in a future definitely!
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My experience at hotel was great the front Desk Staff was very nice and helpful, the room was very clean and comfortable!!! Will visit again soon hopefully!
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53 Reviews
7 Reviews
