The staff here makes you feel right at home. Providing excellant customer service is the key that seperates one hotel from another. We have stayed here many times and the service is always exceptional. The rooms are extremely clean and have very very comfortable beds.

My parents have returned back to the bay area, but I wanted to put in another good word of thanks to the entire Holiday Inn Express team who provided my parents such exceptional care while my mother recovered here in San Diego (see review of 3/2/12 “Great Hotel, Great Staff, Great Service!!!”). A special thanks to Andrew, the manager who... More

I checked into this hotel in March and needed to have very important documents scanned and emailed back to the office in NY. The gentleman at the front desk offered to assist by letting me come to the front office and use the scanner. I have stayed in a lot of hotels.... lot of hotels... and this is the kind... More

Hotel was ok. Has been around a while and could use an update in certain areas. Not bad. Would I stay there again? Yes, as long as it was not for a long period.

I booked a room here this past December for my northern California parents while they were dealing with some health issues that brought them to San Diego. Since I live in LA I found the hotel online and booked their room sight unseen. Due to several more surgeries and health related issues they have returned four more times. The hotel... More

We stayed here instead of Carlsbad to save on some cash, since hotels in the Carlsbad area (next to Legoland) are much more expensive. The room was great (second floor) and breakfast was great. It is next to the freeway, so it is easy to find, but also we didn't hear any road noise. The person working the breakfast area... More

My favorite hotel in the area. We’ve stayed here five times in the last couple of years. Good location, set back off the freeway, one mile from the beach, one mile from Scripps Hospital, less than five miles from the Del Mar Fairgrounds. The service was excellent – desk staff was very kind, attentive, responsive to all of our needs... More

We took three amateur boxers from Las VEgas to a bout in Encinitas and headquartered in the Holiday Inn Express at nearby Cardiff By the Sea. It was an outstanding experience all the way around. Price was right, service was excellent, rooms were clean, roomy, and new. Athletes used the hot tub, the breakfast was better than any price included... More

We stayed at the HIE Encinitas-Cardiff area for three nights. The room was wonderfully comfortable, and the bed was as good as our bed at home. Another plus was that the room was really quiet, good insulation in the walls I guess.Being vegans, we brought breakfast food and ate their cereal, but any mainstream eater would be satisfied. We used... More