My husband Warren and I planned to drive the PCH from SFO To Carmel and thought maybe Santa Cruz was where we should be..MISTAKE..Yet a phone call away from Steve at The BEst Western Capitola..He was inviting extraordinary customer service and welcomed us to a great hotel. He made sure that we were totally taken care of,shared about Capitola ..the... More

I called the hotel directly to ask about proximity to Capitola village and was offered a much better room rate than what was online. The rooms were very modern and comfortable. I shared a room with two queen beds with a friend. An added bonus was that there were two sinks!....one in the main bathrom and one in the main... More

This was a great little find. The rooms were large and recently remodelled. Flat screen, big bathroom, fridge, microwave. Complimentary breakfast was great. Kitty corner from a Whole Foods. Walk 1/2 mile to Verve coffee for a great jolt. Blake, one of the managers, was extremely helpful with restaurant suggestions and made friends with everyone.

I came to Capitola for an indefinite amount of time to visit my family before I arrived they recommended staying at The Best Western. Within walking distance (about 2 miles or less) of my family, a nice mall, local shops, great restaurants & the beach it was ideal for me. I ended up staying 12 nights in my home away... More

We booked a mini suite, which is our only complaint. The name fooled us into thinking we would have a private area where we could separate us from the kids. But it was just a small, half wall that separated, our bed, from the couch bed. One TV. The price was very reasonable, for the area. The heated pool, and... More

Our stay was day 5 and 6 of a 9 day California coast vacation. Pleasing decor,very clean property. Staff from top to bottom was without a doubt, the most cordial,thorough we've ever encountered. The value is exceptional.If this property was ocean view,it would be in the top ten of our lodging experience! We were celebrating our 57th & 60th birthdays.... More

We had a nice weekend trip to Capitola/Soquel. We stayed at the Best Western Capitola and were very impressed. First off, the property is new and clean. The prices are reasonable. The visit comes with breakfast (Continental "plus") with beverages including juices, rolls, croissants, "make your own" waffles, fruit, yogurt, boiled eggs, etc. Blake greeted us upon entering the hotel... More

My husband and I stayed one night at this hotel and it was a lovely experience. The decor is lovely, Spanish style throughout. The room was very quiet and the bed comfortable, we slept well. The receptionist was very professional, friendly and helpful, actually she was one of the nicest we have come across in a while. The breakfast room... More

Exterior; Town hotel stands back from 41st Avenue, looks impressive with nicely landscaped gardens at front and huge car park at rear. Reception; Warm welcoming and friendly, smoothly efficient, all done in minutes. Ease of Access; Luggage carts at car park entrance, short walk to room on level. Room: All respect to Bally's Las Vegas but this is something else!... More