Having read the great reviews for this property and the fact that Singapore Airlines sent me the Hilton HHonors, we decided to be here to celebrate my birthday. We wanted to check this place out before deciding to either extending our stay for more nights if the hotel is fantastic or moving out if there is nothing great. Hence, we...
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Thank you for choosing Hilton Niseko Village for your recent vacation and
taking the time to share your experience on Tripadvisor..
We are very disappointed to hear of your experience during check-in with your HHonors
membership especially on your birthday. We have carefully reviewed your comments, and sincerely apologize for our lack of flexibility.
It was certainly not our intention...
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My husband and I have been coming here once a year to ski/snowboard for the last 4 years. I reviewed this hotel in 2011. This time we came at the begining of March instead of Chinese New Year to avoid the overwhelming Chinese tourist crowds, and the hotel is back to being quieter and more idyllic. Overall, they maintain a...
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Reviewed 21 February 2011
Thank you very much for your continued visits to Hilton Niseko Village for your ski holiday and taking the time to share your experience through Tripadvisor.
I am pleased to hear you enjoyed your stay and your kind words regarding the overall food and service are welcomed and your comments have been shared with all of our team members and...
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A good experience skiing in Niseko. Snow is great even in April. The gondola station is basically in front of a secondary entrance of the hotel. Right where the ski rental shop is: you can rent everything there (from gloves to boots, trousers, skis and even freestyle skis). You will pay for that, obviously.
The hotel is kind of a...
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Thank you for choosing Hilton Niseko Village for your recent visit to Niseko and taking the time to share your experience on Tripadvisor.
I am pleased to hear you enjoyed the convenience of our ski in, ski out facilities and I appreciate your kind words about our breakfast buffets.
I have noted your comments on kids activities and restaurants. We...
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We stayed at Hilton Niseko for 2 nights in early Apr 2012, just days before they closed the Niseko Village Ski Resort, but we still had plenty of snow, especially high up on the mountain.
The rooms were relatively large in size for Japan, even for the most basic rooms available (Twin Hilton Room). Plenty of space in the room...
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Dear Adrina,
Thank you for choosing Hilton Niseko Village for your recent visit to Niseko and taking the time to share your experience on Tripadvisor.
I am pleased to hear that you did enjoy the Resort and the convenience of ski in / ski out facilities.
I appreciate your feedback on the room refurbishment; please note all of our deluxe...
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We stayed in Hilton Niseko in Feb 2012 over Chinese New Year. It was our first stay in Hilton Niseko. Our second trip to Niseko. At first, I was worried about the hotel being part of a big chain, that the hotel would be overly crowded, super busy, lack of personal service ...etc.
However, after reading the reviews, I decided...
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Dear Katetam,
Thank you for choosing Hilton Niseko Village for your recent ski holiday and taking the time to share your experience through Tripadvisor.
I am pleased to hear you enjoyed the stay and the convenience of our Ski Valet facility and I appreciate your kind words about your check-in experience and it is an encouragement to us all.
We...
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We booked a stay here over Easter and caught the last 2 days before Niseko Village closed their runs for the season. There was good snow especially higher up and crossing to Hirafu and Annapuri was easy.
The hotel and staff were, as usual very good - and helpful. Breakfast buffet at Melt was excellent and the rooms were clean,...
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Dear BK057,
Thank you for choosing Hilton Niseko Village for your recent visit to Niseko and taking the time to share your experience on Tripadvisor.
I am pleased to hear you enjoyed your stay and I appreciate your comments about our breakfast buffet and outdoor onsen.
I have noted your comments on frequency of shuttle bus service and we are...
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We stayed there for two nights in mid December 2011 and could not find any fault except that there was no free in room wifi!
Dear emyl0909,
Thank you for choosing Hilton Niseko Village for your recent ski vacation and taking the time to share your experience on Tripadvisor.
I am pleased to hear you enjoyed the convenience of our ski in, ski out facilities and I appreciate your kind words on the resort.
Your comments have been shared with all of our team members...
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It has been more than a year when we and 2 other families with 6 kids altogether had our ski vacation at Niseko and I am still relishing the fond memories of the place, experience and the hotel. We have been to Switzerland Davos after that but nothing beats Niseko and Niseko Hilton. First its so convenient-just take a few...
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Dear azechan,
Thank you for choosing Hilton Niseko Village for your recent ski holiday and taking the time to share your experience through Tripadvisor.
I am pleased to hear that you & all the families enjoyed your stay with us and that the ski in / ski out access and ski valet makes a day's ski even more enjoyable.
Your...
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Back from five days of skiing. I was worried there wouldn't be good snow in April but there were daily flurries enough for good runs ever day.
Back at the Hilton after two seasons of trying other places. Hilton niseko is super convenient and merges the Japanese custom and hospitality perfectly with the western can do attitude. I noticed that...
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DearDDCHK,
Thank you for choosing Hilton Niseko Village for your last ski vacation and taking the time to share your experience.
I am pleased to hear you enjoyed the convenience of our ski in, ski out facilities and I appreciate your kind words on our team member and sushi buffet.
Your comment on the room cleanliness has been noted and I...
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There are many things to like about Niseko Hilton but the staff is probably the best part. We traveled with our 10, 7 and 3-year old children and we were treated excellently. The concierge is very helpful and accommodating of our needs--from kids' activities to shuttle buses to making arrangements for dining and pillow requests. The panoramic views from our...
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Dear Hilton Niseko Village Guest,
Thank you for choosing Hilton Niseko Village for your recent visit to Niseko and taking the time to share your experience on Tripadvisor.
I am pleased to hear you enjoyed the convenience of our ski in, ski out facilities and I appreciate your kind words on the resort and team members, it is much appreciated....
More
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