I made the mistake of disregarding reviews and going ahead with my booking. BIG MISTAKE ! This place can only be described as dated, dirty and badly run. On arrival i could have cried when i opened the door to our room, after an 11hr flight i wanted comfort, unfortuately i was in the wrong Motel for comfort. The carpet... more

Two nights in a row we were awakened by cops at 3:20 a.m. pounding and yelling for someone to open the door! Turned out this place is a nightly brothel. Cops each night were engaged in breaking up a prostitution ring. This hotel is notorious for prostitution. Each night the prostitues use a different room so you have to wonder... more

The management and staff have done everything right, and nothing wrong. Front desk was always courteous, friendly and helpful Convenient complimentary shuttle service to and from San Jose Airport Hiking/Biking trail can be accessed from hotel parking lot; loved the complimentary bike rental Train Station is 2 blocks away; take the light rail to San Jose; then the CalTrain to... more

We had family coming to San Jose for graduation. We booked three rooms at the Campbell Inn and everyone was very happy with their stay. They raved about the breakfast and enjoyed being so close to both the Pruneyard and downtown Campbell. There was mention of one rude reception employee, but compliments for many others. I was concerned that the... more

Not the newest property but the personable staff more than made up for it. I was treated like an old friend the whole time I was there. The breakfast was fantastic! I travel frequently, have been to 47 states and it is hard to find a breakfast of this quality included in the room rate, (most other hotels charge up... more

The hotel website is misleading. This hotel is not luxurious, or elegant. I have to admit I was warned (by reading reviews) but I still decided to stay at the Campbell Inn for 3 nights last week. I was sold on the rave reviews of the European breakfast. I now know that if it sounds too good to be true... more

Hotel facilities are not great. Room service is good. Breakfast is also good. But its not for long stay. NO KITCHEN. AND CUSTOMER SERVICE GUYS SITTING ON RECEPTION ARE PATHETIC & RUDE. Its better to stay any costlier hotel than to deal with their customer service people. more

Rarely have I ever been treated so unfairly. I was staying here on business with my husband and had booked through a well known booking website. First impression through the front door to the lobby was actually ok other than being right next to the freeway, which I assumed would get quieter as the night went on. We were able... more

I called up the front desk and asked if they had a suite available (a room with a separate front entry). They said yes and that the price was $179/night. I told them it was only $149 on Orbitz and could they offer it to me at a lower price since I called in. The answer was no. So, I... more