I travel to San Jose once or twice a year and love staying at the Pruneyard. The location and staff are second to none. When I arrive at the Pruneyard, I feel like I'm arriving home. Within walking distance, there are some great stores, a cinema, lovely restuarants, bars and an icecream parlour! The staff are outstanding, especially in the...
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We recently spent a couple nights at the Prune Yard Plaza Hotel, Campbell, CA. This was our 4th (maybe 5th?) stay at the hotel in the past 6 months - we won't stay anywhere else. The staff is always friendly & professional; the rooms are very clean, well appointed, spacious & quiet, the beds are super comfortable; the continental breakfast...
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Dear Guest,
Thank you for taking the time to provide us your wonderful feedback! It made my Friday!! We also would like to thank you for your continuous loyalty. It is great to have you visiting us so often!! Take care and we will see you soon!
My office is right next to the front desk, come by and say...
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We visit family in the Willow Glen area of San Jose. Our first choice for a hotel is always The Prune Yard Plaza Hotel. The service is great - as well as the rooms and the amenities that they offer. Great continental breakfast - you feel "special" when you have breakfast there. The location is great - everything you really...
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Dear Mary Ann,
On behalf of the Pruneyard Plaza Hotel, I would like to thank you for taking the time to provide us your feedback.
I am very thrill to see that you enjoyed your stay with us. We would love to see you in the near future!
Sincerely,
Maricela Lau
General Manager
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great location, close to the airport, restaurants and shopping centers. staff is very helpful and nice, the room was big and clean, and the bed was soooo comfortable!
but the highlight in my opinion is the breakfast, which cos money but is full and delicious!
will definitely come back!
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Dear Guest,
Thank you for your wonderful feedback!
We have remodeled a few things in our guestrooms specially most of the furniture such as coffee table, artwork, a spacious desk, sofa beds (in some rooms) floor lamps, 42” plasma Tv’s just to name a few.
We look forward to your next visit
Maricela Lau
General Manager
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this hotel constantly offers a oustanding service quality. I would say thankyou to Mike and the whole Staff.
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Dear Guest, Milan
I appreciate your wonderful feedback!
I am very thrilled to hear that we exceeded your expectations.
I shared your comments with Mike and my entire team. We do our best to ensure each and every one of our guest feels as if they were in the comfort of their own home. Mission accomplished!!
Sincerely,
Maricela Lau
General...
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We had a great time at this hotel on New Years Eve, the rooms were beautiful, clean and spacious and the hotel staff was very friendly and helpful. I would highly recomend this t my friends.
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Dear Guest,
Thank you for your great feedback! Next time you stay with us, do not forget to grab an Italian cookie(from 5pm-9pm), have a cup of infused water or an apple from the front desk! And on Tuesdays evening from 5-6 Wine Tasting! We would love to have you as our guest sometime in the near future.
Maricela Lau...
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We checked into the hotel on New Year's Eve for a 1 night stay. The check-in process went smoothly and the front desk clerk was very helpful. She provided us with the wifi password which worked perfectly, great speed. The room was very spacious and included a refrigerator, docking station, DVD player and flat screen tv. Some other great features...
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This was our first visit to the Pruneyard. We had Christmas dinner with family members in San Jose, and spent the night here. It was the most comforable hotel bed I've ever slept in. The room was clean and comfortable, and the staff was professional and courteous. Highly recommended!
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Dear Guest,
Thank you for taking the time to provide great information! We are very happy to hear your feedback!
We look forward to seeing you soon!
Sincerely,
Maricela Lau
General Manager
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I stay at the Pruneyard whenever I visit my family in San Jose. During my recent stay, I was impressed, especially with the hospitality skills of the staff. Every interaction I had with a staff person was flawless. I also noticed that the rooms and common areas were being spruced up. I'm looking forward to my next stay.
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Dear Guest,
Thank you for your comments! And Yes! I would like to confirm that we have upgraded some items in our guestrooms: such as new desk, coffee table and sofa beds( in some special rooms) lamps, Artwork and a 42” plasma TV!
We would like you to invite to stay with us in near future!
Sincerely,
Maricela Lau
General...
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Resonably priced hotel with a great return! Excellent room, newly remodled. Perfect location for shopping and dining. Nice breakfast is included.
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26 Reviews
25 Reviews
