Jaitin from the Front Desk is a real welcoming sight after a long and tiring international flight. He was efficient in locating my reservations and had told me the packages I had ordered had arrived. I found them in my room later in the evening. Great customer care!

I am a frequent traveler that stays at this Marriott Hotel very frequently. I have stayed at other Marriott properties and Lauri is absolutely excellent when it comes to customer service, professionalism, friendliness, caring and going out of her way to satisfy the customer's needs. Lauri goes out of her way to ensure that the experience the customer has is... More

Normally stay at the Westin next door but it was full. I have eaten at the Marriott and like the bayside location so was happy to give the Marriott a try. What a super check in. Hotel was very busy but asked for a sea view and double bed and the receptionist worked that registration system to find exactly that.... More

Rachel, at the Front Desk, is superb!!! She is the epitomy of what customer service should be. She is caring, friendly, professional, extremely helpful, remembers guest names, and goes out of her way to serve the customer. She is very informative of the area and about the amenities and will do anything to help the customer!! I will constantly return... More

We had to stay at the Marriott San Fran Airport hotel, when our flight got mixed up and we needed accommodation for the night. Our expectations were low - we just needed somewhere close where we could catch a few hours of sleep before heading back out to the airport in the morning. This location greatly exceeded my expectations, mainly... More

We arrived early and they let us check in and the staff at this Marriott is the most professional,kind ,friendly,informative staff that we have ever seen. The room was spacious,quiet and very clean. The pool and spa and views were great. Great location near airport and will absolutely visit this Marriott again & again. Absolutely wonderful!!!

Living on the road has its benefits...and its drawbacks. One of these it that sometimes you can't pick the idea location for your hotels. But in this case, I was so happy to stay at the Marriott Burlingame because not only did they meet all of my expectations and provide a tremendous customer experience, but they staff was, in my... More

Views were wonderful. Everything is a bit pricey. Staff super nice and helpful. Excellent fitness center and pool. The attendant there, Raj, was exceptionally helpful.

We stayed here for the convenience of a conference being held at the hotel...and got the extremely reasonable conference rate. There are two things that are apparent when you enter the hotel: the view and the friendly staff. The large central atrium overlooks the San Francisco airport runway jutting out into San Francisco Bay where you can watch planes taxiing... More