In the past (luckily), my wife and I were always placed in rooms facing the indoor atrium, but on this particular stay, we were placed in a room facing Highway 101. Not good. With all the traffic noise, both my wife and I did not get a good night sleep. We thought the traffic would die down in the evening,... more

Pricelined this hotel. Great view of the bay/airport/a distant downtown San Francisco. Loved the proximity to the running trail along the bay. Beautiful hotel and lobby in particular. The bathroom was not clean though. Hairs all over the floor and the toilet paper was falling off of a broken holder. I even found a hair in the bed. Expected a... more

I chose this hotel because of it's location near the airport - came in early, needed to leave early also. When I got to the hotel there were no rooms available due to a sell out the night before. I was OK w/ that and prepared to wait in the lounge w/ my laptop and phone. The front desk clerk... more

Stayed here three nights on business. From the outside very fancy looking. The lobby and atrium are really nice. The front desk staff were very nice and efficient. The room was a king bed with a view of the highway and the bay and SFO runway. Not too bad. The room needs to be upgraded to 2009 levels for the... more

We got a great priceline rate of $66. At this price the hotel was alright, but I would never recomend it at full price. The hotel is a giant square shape with a large atrium in the center, but there is only one bank of elevators located in one corner of the square, so walking distances are huge. The front... more

My husband and I took a trip to Sonoma and had an early morning flight out of SFO, so our last night we wanted a hotel close to the airport with a shuttle so we could return our rental car Friday evening and not have to mess with it before our 6am flight. I booked the Hyatt direct from their... more

The entrance was nice and the atrium is open. Front desk staff was polite and helpful. The room was big and appeared clean, but when I went to the bathroom and found dried urine under the toilet seat and on the toilet I was disappointed and a little disgusted. The walk from the elevator to my room and a small... more

Booked this hotel because it was between Monterey and San Francisco. We were on a road trip, and booked this through Priceline. Parking: Easy and plenty of parking. Check-in: Very welcoming; however, no more rooms with 2 beds. Bummer, but they did have housekeeping bring up a roll away bed. They only have one bank of elevators for the entire... more

We booked two adjoining rooms through priceline at a good rate. My husband had to fly out early the next morning with the military, so our toddler, grandma and I met him there. We have stayed at the Bay Landing before (which we love), so we expected about the same level of service because of the 4* Hyatt name. It... more