avoid at all costs, this is disgusting feel sorry for staff
More
- Crowne Plaza Burlingame
- Crowne Plaza Hotel Burlingame

avoid at all costs, this is disgusting feel sorry for staff
More
We strive to exceed our guest's expectations and create memorable experiences. We take all feedback seriously. It helps us to gauge what we are doing right and what we need to improve upon and sincerely regret that we did not meet your expectations. Thank you for taking the time to review our hotel here at The Crowne Plaza San Francisco...
More
I don't write a lot of reviews. My normal hotel for SF is the Crowne in Foster City, but it was sold out this last trip, so I booked into the Crowne SFO Airport for the first time.
The hotel is perfectly fine. The parking fee is not exempted even if you are a platinum member, which is unfortunate. (Some...
More
Thank you for taking the time to post a review on Trip Advisor. I did in fact pass on the information just after speaking with you to the Director of Housekeeping and corrected the issue at hand. I do wish to again sincerely apologize for the experience that occured during your stay with us here at The Crowne Plaza San...
More
Restaurant service was deplorable but food was amazingly delicious. Navy bean soup, sourdough bread, pork chops, rack of lamb, steak, pasta, various salmon dishes. Loved the taxi salmon over soba noodles and pike chops were as good as you get.
More
Stayed here for a conference. I have been at others hotels at SF airport and this is the worst so far. Rooms not so clean and poorly maintained (I had 4 separate problems in my room). Food is ok, not awful but not so tasty. Service leaves much to be desired. Probably not a bad hotel to spend a short...
More
Our Housekeeping department takes pride in providing quality, clean and comfortable rooms. The Executive Housekeeper has been provided with this feedback and it will be used for additional training. We appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope your future travel plans will...
More
This property should not be titled a Crowne Plaza. It looks like it used to be a Holiday Inn, a full service hotel. Even though I was upgraded to the Executive Floor, or whatever it was called, the room was small and there was virtually no noise insulation from the highway outside. I had to keep the in-wall/window air-conditioner fan...
More
There certainly are both pros and cons to this hotel. Depending on my expectations, this hotel has exceeded my organization's standards in multitudes.
The Crowne Plaza recently hosted over 350 students for a 7 day conference filled with people between the ages of 18-24. Our conference requirements included timely meals, room adjustments, a large variety of requests for the front...
More
We recently stayed here to be close to SFO for an early morning flight.
PROS:
(1) The King room was nicely appointed and the bed was very comfortable.
(2) There is a free shuttle to the airport.
(3) Parking is available (but it will cost you)
(4) They have a professional relationship with certain rental car agencies. We had used...
More
I'm from eastern Canada had an overnight there because I was connecting to Australia the next day to visit my sister.The shuttle bus took a long time to get to the airport(I watched many others come and go as I stood there by myself) and it was packed when I finally got on. But then check in was easy, they...
More
Overall my experience wasn't good. The room keys stopped working in the second day. The shampoo and conditioner were not replaced. I called when we noticed that we left something behind. I was transferred to the housekeeping. Nobody answered but voice messages. I tried several times, same results. Finally I asked to talk to the front desk. Still no help...
More
First of all I wish to apologize for the lack of attention you recieved during and also after your departure. I would like to reach out to you and if you would please contact me regarding the issues mentioned.
This is not the standard we try to uphold and thank you for the response that you posted on Tripadvisor. Once...
More
Get ready to get ripped off to park your car at $18/day.
Did I mention they charge you $10 bucks to log into the wifi internet?
not even a small fridge or a safe in this clean but tiny room.
they are not expencive but its worth to pay a little more and get. A better value
More