This hotel is infested with bed bugs. After one night sleeping here, I have about 100 bites on my body - mostly on my fingers and hands. The next morning, I was able to find the droppings and even a couple of bugs on the mattress. I was in room 140, but if one room has them, they are most...
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Dear Dextraphy,
I do apologize for the incident that you experienced on our property . We do have preventive measures to ensure that these incidents do not occur. Unfortunately, this incident has taken place & i do apologize for this occurrence. Our property conducts daily, weekly & monthly inspections to identify these pests. Since we do accommodate travelers from all...
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thank you for the people that work in the inn and suits buena park california,my family stay in the place were we are compartable , respect and clean inviroment with a reasonable price.
sincerely,
fr; utah family
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Dear nmccorkle,
Thank you for your most gracious & pleasant response. Our Staff is truly grateful for your kind words. We look forward to your future accommodations with our property.
Sincerely,
J.Guerrero
Manager
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I booked this hotel through a hotel booking company, and chose this particular hotel due to its close proximity to Knotts Berry Farm. It is roughly a 1/2 mile from Knotts Berry Farm. The staff are very pleasant and very accomodating. When I got to my room, it was very stuffy, and I called the front desk to let them...
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Dear Lykmome,
We Greatly appreciated your review & i have shared it with our staff.
We strive everyday to make our guest's stay a comfortable & also by giving
them as much information on the Buena Park Area. We also look forward to
your next visit to our property. Thank you.
Sincerely,
J.Guerrero
Manager
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I stayed here knowing I would get a clean, safe room at a reasonable price and that's exactly what I received. It's a quick jump on the freeway and a few minutes drive to Disneyland. I've stayed here several times and am happy doing so. The money I've saved, I spent at Disneyland.
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Dear BrenBt,
Thank you for taking your time to post a review for our property. We look forward to your next stay.
I have shared the your review with our staff & they await your return .
Thank you once again for your kind words
Sincerely,
J. Guerrero
Manager
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They are thieves ,I paid one night with my credit card and the other nights with cash and they charge all to my credit . they charge all they want and the rooms are dirty , and ugly.
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Dear Yadira M,
I would like to take this time to apologize, if we have incorrectly charge your credit card.Please provide a copy of your receipt showing that you paid cash & I would happily credit back your credit card. Secondly our property does require a deposit for all guest, it is clearly stipulated on our registration card. We do...
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stayed here for 2nites nice and clean staff helpful and friendly yes would stay for couple nts again when we visit the states again
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Dear wooLanchashire ,
Our Property would first like to thank your for your review & kind word s. The Buena Park Hotel & Suites Staff & Management look forward to your next stay.
Sincerely
J.Guerrero
Manager
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I especially liked the relaxing pool area and the fact that the rooms didnt smell from cleaning products ( they give me asthma) So it was a much nicer experience than other places Ive stayed in the area. Really a nice clean place. very pleasant.
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When we checked in they informed us the pool was closed the week we were there for cleaning. my husband and i decided we wanted to stay somewhere else because are kids wanted to swim. we had prepaid for the room and they informed us that they were going to charge us half of the whole fee for cancelling are...
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Hello Dont Stay here,
Please accept our apologies for the Pool Closure.We were required by the city to install new required equipment for the pool.Our property was informed a week prior to the Pool Closure. We immediately posted Information of the pool Closure on all prepaid sites.The Pool closure was originally scheduled for 7 days. The project was completed 3...
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Rated 2* by the blind bidding service I used. Best way to reach property is from SR-91 E, exit Beach Bl, immed right turn after exit. 2 story motel with exterior corridors; elevator. Spacious room with desk, king bed, sofabed, full length mirror. Pool, jacuzzi 10a-10p. Free breakfast of cereal/waffles, coffee, fruits, juices 630a-930a. Coffeemaker, iron. Free wired internet. 22...
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My husband and I decided at the last minute to take our three-year-old to Knott's Berry Farm on Saturday, 4/23. Since we live in San Diego, we only needed a hotel for one night and didn't plan on spending much time in it. So we booked the cheapest one that came up on the first page of Orbitz’s search results,...
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