Stayed here for a week while in the area for business. Room appeared clean and the smell of the room was clean. Free WiFi was slow and occasionally dropped out, though it was adequate for the work that I had to do while in my room. Continental breakfast was minimal, bread (w/ toaster, butter and jelly), fruit, orange juice and...
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Dear Anniversary_C0uple86,
Thank you for providing us with feedback on your recent stay at our Buena Park Hotel. We are pleased to know that your extended stay with us was one of comfort and satisfaction. However, we do apologize for any inconvenience caused to you due to Internet issues. We will look into this issue as soon as possible and...
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We stayed here because it was Saturday night and the hotels in Anaheim are expensive and we wanted to go to Knottsberry farm chicken. We thought this was alot closer than it was to knottsberry farm. The pillows in this hotel are as flat as a pancake and the beds aren't comfy. We got into town around noon and asked...
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Dear DesertDwiller,
Thank you for providing us with your feedback on your recent stay at our Buena Park Hotel. We would like to apologize for any inconvenience caused to you during your stay. However, Please know that our hotel typically sells out on the weekend and even though you may not see cars in the parking lot the next morning...
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The facility is clean and not as run down as some other small motels and inns in the area, but the over all experience was average. Positive thing was the presence of refrigerator and microwave in the room, which makes traveling easy with a kid. The channel choice on television was very limited compared to other comparable motels that I...
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Dear seharmd,
Thank you for taking the time to providing us with feedback on your recent stay at our Buena Park Hotel. We would like to express our apology for the inconvenience caused to you due the the A/C thermostat malfunctioning. Please know we have a full-time property maintenance crew and any issues will be resolved promptly once brought to...
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Stayed one night with the family in the "Family Suite." Spacious 2 room suite with one king, 2 queens, and 2 bathrooms. Great Value and very close to Knott's Berry Farm. The rooms were clean, the staff was very nice, and overall we enjoyed the Portola Inn. The beds were kind of hard, but other than that everything was great!
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Dear Melanie C,
Thank you for taking the time to provide us with feedback on your recent stay at our Buena Park Hotel. We are pleased to know that your stay with us was one of comfort and enjoyment. You are absolutely correct about our Family Suites being great value for families on a budget looking for great value! The...
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Our first visit to this hotel was in Oct, 2011. We were amazed at how big the rooms are, and how clean everything was. We screwed up majorly by staying later that month at a different hotel. It was about the same price, but the room was tiny and filthy. Me and my husband looked at each other and said.."we...
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Dear K L,
Thank you for your outstanding review on our Buena Park hotel! We are excited to hear that you and your family had a clean, comfortable and enjoyable stay with us in one of our Deluxe King. Thank you for sharing how you enjoyed our location; we definitely are one of the closest hotels to all of the...
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Stayed here one night on our trip to knotts berry farm. Nice and clean place for the price we paid, and very conveniently located. i do have one complaint, though....the morning before check out, the cleaning ladies came by and knocked...before we were able to get up and open the door to let them know we werent ready for them,...
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Dear karla r,
Thank you for staying with us on your recent visit to the Buena Park.! We are happy to hear that you enjoyed a quality stay at our affordable rates. We appreciate your for bring the bringing the housekeeping staff issue to our attention and apologize for not exceeding your expectations. Your feedback has been taken seriously and...
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Stayed one night, and was pleasently surprised at how nice it was for the price. Room was spacious, clean and bed was comfy.. The staff are friendly and helpful. They even offer Cont. Breakfast! I recomend Portola for anyone looking for a decent place on a budget. Which now a days, I think we all want to save a few...
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Dear luvzgetaways,
Thank you for taking the time to provide us with feedback on your recent stay at our Buena Park Hotel. We are delighted to hear your wonderful remarks about our property and services. We do pride ourselves on providing fabulous accommodations for budget minded travelers. It is great to know our services are being appreciated by valued guests...
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We stayed in the family suite and loved it. There was plenty of room and having two seperate bathrooms was very nice. My only complaint about the bathrooms was the showerhead. The water pressure was so hard it actually hurt to take a shower. I think they just need a different shower head. The service we received from Stephanie was...
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Dear Jon O
We are pleased to hear that your stay with us was comfortable and enjoyable and that you would stay with us again! It's great to hear that one of our family suites worked out perfectly for you and your family. We definitely had families like yours in mind when we designed them. Thank you for your great...
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Stayed here 2 nights, great stay for the price we paid. Enjoyed the convenience and the amenities of the hotel...can't complain.
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Dear Linden M,
We would like to thank you for choosing to stay with our Buena Park Hotel. It is great to know that your stay with us was one of comfort and enjoyment. We hope you had just as wonderful time at Knott's Scary Farm! Look forward to serving you again on your future visit to the Anaheim/Buena Park...
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Stayed for 3 nights while visiting some friends in CA. Rooms were clean and fixed every day. It's not a 5-star hotel so don't expect that, but it was a good place to stay for a few nights. We didn't eat breakfast there so can't comment on that. The front desk girl was helpful when we asked questions about nearby...
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Dear 123Erica_2011,
Thank you for your kind remarks about our Buena Park Hotel. We are pleased to know that your stay with us was one of comfort and enjoyment. It is great to see our guests taking advantage of fabulous discounts offered on our website! We look forward to serving you again on your future visits to the Anaheim/Buena Park...
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243 Reviews
227 Reviews
128 Reviews
