I reserved 6 days before hand. Father in law had a heart attack. Had to cancel. He said by phone "I told you it's non-refundable within 15 days." He never stated that to me by phone. Also, ridiculed me saying that I can't read. Although, I did find this place through a website that gave me a link saying 24... More

This place is terrible. Stay here if you want the owner to go through your things when you are not in the room! The beds are terrible, the pillows a joke. I do have to say the jacuzzi tub is nice if you dont mind waiting one hour to fill it up. We booked for a two night stay and... More

I stayed in cabin 1 this last weekend. Nice people, nice place. I loved the wood and rock interior of the cabin. Everything was Clean and in working order. Walking distance to town.

We stayed here for Valentine's day for two days and love it! We love the rock and wood looking interiors. We also like the covered parking in case it snows. The cabins looked new, but we were told by Val (sweet lady) that they were just painted that summer (a very pretty dark green and white). The jacuzzi was so... More

I don't want to write a bad review because nothing terrible happened in terms of service. I just felt a bit misled by the website and their lack of pictures, but I suppose that is my own fault. First of all, it took me a long time to finally decide where to stay in Big Bear. My boyfriend and I... More