These guys are the epitome of cheap and penny pinching. We stayed at 39342 Aurora Road. This place was run by Cool Cabins and owned by a cheesy, cheap guy. When you're spending thousands of dollars a night for a cabin you should have access to the rooms. These guys lock off the rooms including the master!! Secondly, they charge... More

We rented the 1classic cabin do presidents day weekend and overall it was an awesome place to stay. Check in was easy just go to the big bear cool cabin office near the center of big bear city to check in and get the directions to the cabin. The cabin we rented was clean, the electric and heaters worked great... More

I had to delete and recreate my review because of the outright lie of a response posted by the management. Here is my original review: (We stayed 2/25/2011) ----- We stayed at adirondack. The cabin was nice but dirty. There were cobwebs everywhere. Two of the beds downstairs were broken; if you sat on it, it would fall to the... More

My family and I had the pleasure to spend the weekend in "Misty Morning". It had everything!!! Dvds in every room and cable. Fireplace for romantic nights and fun for the kids. And a tempur pedic king size bed in the main bedroom. The kitchen was equipped with everything I needed to make some warm meals!! We already are planning... More

We rented the Bear Hug Hideout for a weekend in January and had an absolute blast! Checking in was easy and took less than 10 minutes, the house was clean and ready for our arrival, the parking was ample, and the location was less than a mile from Snow Summit! We've been renting cabins in Big Bear for 3 years... More

I am the owner of 1 CLASSIC CABIN, which is managed by Cool Cabins. They have done a terrifc job of keeping the cabin booked and our guests happy. Statements are prompt and accurate and when we've had concerns or questions they've been very accomodating.

I booked and cancelled a cabin within 1-2 hours and was told my card would not be charged for the full amount. HOWEVER, my credit card was charged and now I'm in the process of disputing the several thousands of dollars with my credit card company and Cool Cabins. Their service is anything but cool and I wouldn't ever use... More

Travelled from UK in April and stayed two nights, on last night realised house was infested by mice, we contacteed Big Bear Cool Cabins on the morning we left to share our concerns, we were told that we sshould have come to the office, but it was late that evening and we left early the following morning. I thought any... More

Pros: 1) BBCC did us a solid by letting us rebook beyond the stated deadline and 2) the cleaning crew does a great job. The cabin was well scrubbed; the appliances, inside the fridge, especially the bathroom -- you know when a crew's spent some time on a place. Cons: 1) the cabin itself was a dive: dark, miserably furnished... More