Stayed here from Dec 26-Jan 2nd. Very nice place. 1 mile from Snow Summit. Staff was very helpful. Restaurant was good. Parking was good. Well appointed lobby and restaurant area. Nice continental breakfast. We had a wonderful time. Recommend for families, couples or single travellers. Great location and very nice hotel! If handi-capped make sure to reserve handicap room. Some... More

My friends and I decided to do some asking and snowboarding at Big Bear and found this hotel to be the best die to it's nice country feel and at the same time it's opulent antique Italian design. All services were above expected and staff were friendly and very courteous. More

Me and a friend came here for a winter break vacation. We were pleasantly surprised by the hotel. It's a unique combination of old and new. The free "continental" breakfast was great and included hot items including eggs, bacon, and potatoes and I was told they would be adding a self service waffle press soon. The bar was very nice... More

We decided to spend a half-day on the mountain boarding prior to the big holiday rush. While there the weather got a little whiter making us weary of going down the mountain at night. So we popped by the Best western to see if they had any availability. Lucky for us they did. We had stayed there before and found... More

We were in Big Bear for a family emergency. Based on the circumstances were in, I searched for a hotel that was near where we needed to be. The Best Western Plus was a great find for me and my family. I have stayed at other Best Western's that are pretty basic in amenities and appearance. This hotel stands out... More

We were looking for lodging in Big Bear that we could count on and this hotel met all of our expectations. We had a wonderful hot breakfast each morning during our stay, the room and bathroom was clean and the hotel was very quiet. Because we do not own pets, we were happy to learn the pet people are located... More

From the first moment we arrived, Peggy Dodge gave us quick service with a warm smile. She was very personable and caring and energetic. And she came round to say hello to us later as we all watched a gorgeous wedding from the beautiful balcony room that Peggy upgraded us to. She's wonderful. Our room was beautiful, clean, well air... More

We needed a hotel that would accept pets and because of that we were limited in our choices. Our room was numbered in the double digits in the basement where the exercise and game rooms are located. I understand that with a pet small or large there is a concern for the comfort of all guests. However was in the... More

Chose Best Western for a last minute Big Bear trip. The Good: -Great Complementary Breakfast! Had eggs, bacon, potatoes, with the normal continental stuff, with a family of 4 can defiantly reduce your over all nightly rate subtracting a breakfast every morning. -quiet place -basic hotel room size The not so good: -kind of in a dead area, not close... More