The hotel is located on the lake. All rooms have a lake view. We had the master suite which included a jacuzzi in the living room, fire place and kitchen facilities. It was romantic. The carpets need to be replaced as they appear very old. The also make you leave a $50 deposit when you check in to insure that... More

We wanted to stay on the lake and walking distance from the main drag, had spotted this on a previous trip and decided to give it a try. This is one of those hotels that assumes you are there to rip them off. $50 pre charge for "aminities" there are not any that I became aware of. Horrible acustics unless... More

We booked a 2 night stay because of the positive comments from other Tripadvisors. The room was clean and located next to the beach on the ground level. Check in was fast--thanks Lisa. Pros: Clean, comfortable beds, view of the lake and ducks, attentive housekeepers and close to the Village and restaurants. Rates were inexpensive for mid-week stay. Free wireless... More

Thoroughly enjoyed our stay in the Master Suite. Jacuzzi tub for 2 was wonderful with view of fireplace. King size bed was comfortable and overall the room was clean even though the carpet could have stood a cleaning. Kitchenette had everything you could need including a blender. My only complaint was the value. $299.00 per night was a bit steep... More

This resort was more than we could expect. Very clean very nice staff. Thanks a lot!

Stayed here for the second time. Rooms are clean, and comfortable. Had a King with fireplace. I would recommend getting a room in the middle of the hotel. 105 to 112. We did have an issue with hot water but for the price and convenience to the restaurants and bars in Big Bear Village it worth it. Managment was helpful... More

Stayed here for a few nights during a ski trip and the beds are simply amazing. Perfect after a tiring day on the slopes. The hotel is a little dated, things like the washroom fixtures and the furnaces in room, however everything worked...if it ain't broke don't fix it right??? Beds amazing...views awesome...location perfect - right on the main drag.

The room was very nice, not luxurious, simple. Nice LCD TV and gas fireplace in the room. Beautiful Wood furniture, mini-fridge, Beautiful bedding and comfortable bed. Great view of the lake from our room on the second floor. Highly recommend to anyone that wants to be next to "The Village" shopping area but still wants a nice view of the... More

The location of this hotel is great. We especially loved going into the jacuzzi by the frozen lake and walking to restaurants and shopping. But we had trouble sleeping in our room on the ground floor as we could hear everything from rooms above amd next to us. The plumbing was very noisy too. Room decor cheesy and the bathroom... More