A converted Econo Lodge, the rooms are small and cramped which the relatively new decor cannot improve. The rooms are far below the standards of any mid-range hotel brand. Our room had spiders in the bathroom. Our relatives room had ants. Noise from the highway is an issue at night if you want to leave a window open. The room... more

I’m extremely upset with The Quality Inn in Ben Lomand and it’s associated with my overnight stay on August 13, 2009. My daughter and I checked in on the afternoon of the 13th and spent the night at the facility. I had reserved a room with a sofa sleeper and when I was preparing the sofa sleeper, it didn’t have... more

Unfortunately I can't comment on the motel itself. However, the staff at this motel made a mistake describing their cancellation policy and then refused to take responsibility for it saying the the email confirmation they sent was proof that they were right and I was wrong. I reserved 2 rooms 7days prior to my planned trip, asked specifically about the... more

Was visiting the area and loved this inn. Its so nice, the people at the desk were very nice and friendly. There is a river behind the inn that overlooks a beautiful castle. So peaceful and relaxing. The rooms were clean/fresh and the breakfast was nice touch. more

We have been staying at this lovely Santa Cruz Mountain Hotel for years. They recently renovated all of the rooms, and they are very nice. The staff is very helpful and friendly, and the Deluxe Continental Breakfast is great. It was very nice to have complimentary coffee and tea available during office hours. Everything was just really good. more

As the other reviewer said, this motel offers very basic accommodations, but the rooms are clean and spacious. They have wired internet access (no wireless) in the rooms. The bed wasn't the most comfortable I've slept in and the sheets were thin, but it was fine for one night. Bathroom was large and offered amenities like soap, shampoo, and conditioner.... more

This is a BASIC accomodation, however, the location is gorgeous. This location is a typical 50's style motel, however, the scent of the surrounding redwoods is heavenly. It is in a remote location and just a fifteen minute ride to downtown Santa Cruz where accomodations are very expensive. If you are looking for basic and clean, willing to let the... more

This was a lovely stay in a most pleasing environment. The motel was clean and well taken care of with the owners living on the property and accessible at all times. They try very hard to make you comfortable and satisfied. I would recommend it to anyone wanting a quiet vacation stay. more