We traded some of our Best Western Rewards Points for a night 12/3/11 at the Crystal Palace, what a disaster! The room was in what we would refer to was in the hall of a "construction zone". The entire room was old and warn, the sheets and bed were limp and lumpy, it was not very clean. The lamp kept... More

Loud siren type noise so loud front desk could hear it over the phone. Moved us to a plain room. NOt properly cleaned.AWFUL! More

We stayed here while visiting family in the area. The staff were all very friendly. The rooms were clean and comfortable. We rented several adjacent rooms and they were very nicely laid-out to one-another. Sliding door right to the pool area. Pool was well maintained and clean. I'd definitely recommend this hotel and I would stay there again. More

Breakfast and staff in the resturant were great. Everything else was pretty poor, shame as it's right next to the main attaction in Bakersfield. Room was cleanish, although I woke up in the night to find a cockroach next to the coffee maker. Staff at reception were not friendly at all, like they're doing you a favour by being there.... More

I've stayed at a lot of Best Westerns and this one ranked average for me. It's one of the largest BW's I've ever stayed at. The first thing you notice is all the big rigs in the parking lot. The place is right off the highway so looks like a lot of truckers use it. Service was helpful and friendly,... More

Stopped at Bakersfield on our way to Kings Canyon/Sequoia Natl.Park's.We stop at this hotel and stumble on gem ,not only the room rate was low but olso came with FREE, FULL HOT BREAKFAST in restaurant next to lobby.Since we travel on H-D motorcycle they let me park under the lobby next to office car port.The ladies at check in and... More

We have stayed at this hotel yearly for at least 3 years without any major problems but our last stay was a disaster. The first room we were put into had ants all over the bathroom. They moved us to another room but the outlets didn't work. Maintenance came and fixed the outlets but then the lightbulbs blew out. They... More

Stopped at Bakersfield to break our journey to Las Vegas. Check-in swift and efficient. Our room was situated one floor up from the lobby. Strangely, there is no lift and suitcases have to be hauled upstairs – however, we were given assistance with our luggage, so this wasn’t a problem. The room was large and spotlessly clean and wanted for... More

This motel was very nice for the price. The pool and spa were like a little piece of hawaii dropped in the middle of Bakersfield. The room was clean and the bed and pillows comfortable. Only draw back was that the air conditioner did not have a fan only setting. There was a nice balcony with a couple of chairs... More