My family and I stayed at the Howard Johnson Express Inn in Bakersfield, Ca. This is our First Choice hotel whenever we come to the area. The rooms are nice, comfortable, and clean. The pool is refreshing and great for the kids. The continental breakfast was lacking variety, although it was fully stocked. Upon check out the front door clerk...
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Literally in the first hour we were there, I killed 2 roaches and a spider in the bathroom. I don't think this was in the safest part of town either. We hardly slept that night due to multiple car alarms going off and people yelling outside. The breakfast was meager. My only positive about this hotel was that they had...
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We stayed here based on other reviews, but should have passed it by. First problem, the key card did not work. So back to the office for a new one. Tried to connect to the wireless internet - the signal on the backside of the hotel was almost non-existant - better on the front side when we wandered there with...
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Thank you for your review. We take each issue seriously so that we can make improvements. It is rare and unfortunate that our juice machine had problems during your stay. We have quickly resolved the
issue with the machine vendor. But, during that time, we were still able to provide quality orange and apple juice to our guests. As for...
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i have payed my cash for 2 weeks at a time due to a move from los angeles to bakersfield and the front desk has no hesitation taking my cash... i stayed with my 3 children in a double bed room with microwave n fridge so there was enough space for a family of 4... after 2 weeks of stay...
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Customer service and safety are top priorities at our hotel. Our records indicate that the room that you've stayed in for two weeks had only a single bed. We discovered during the course of your stay that
you had four, or more, people in the room. This room is really not equipped to handle more than two guests at a...
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We were traveling through and needed a place to sleep. The price was right. It was hard to find- we drove quite a way from the freeway and the driveway was easy to miss- we had to get on the freeway and come back! But clerk was great- friendly and efficient. Room was good- small but clean, sufficient for our...
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Thank you for staying with us and for taking the time to write this positive review. We would be happy to provide a quieter room the next time you visit. See you soon.
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We broke down in bakersfields, and stayed at this motel. my warrenty was to pay me back for the stay their. warrenty called H.J to comfirmed i stayed their. they would not give them any info. for my stay. they said I had to fax this and that to them. well I did not get remberst for that. I was...
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We apologies for any inconvenience on our behalf.
We take each of our guest information very personal. If our guest ask us to fax over a copy of the receipt we are more then happy to do so. We do not release any personal information to anyone other then the register guest or unless authorize by register guest.
Our Staff...
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The room was clean and well maintained. There was an unpleasant "stockyard" odor outside during our entire stay, but the interior of the room was odor free. Free wifi was a plus!
Thank you for choosing Howard Johnson Inn for your recent stay in Bakersfield ,Ca.
We have read your comments about the hotel and we do greatly appreciate that you took the time to write the review, as our guest' satisfaction is our main priority.
Our Staff works extremly hard to provided a Nice & Clean Room for every guest.
We...
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I had the pleasure of staying at this motel while visiting my family in Bakersfield. I was looking for accomodations that were clean and comfortable and at a great price and I found it here.
In my business I travel all around the world staying at some of the finest hotels and resorts. Unsure of where to stay in Bakersfield,...
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Thank you so much for your review!! We appreciate you taking the time to do it and sharing your positive experience with others! We do try to make each guest's stay perfect and I am glad that we were able to provide that for you.
Thank you
Ariana Sanchez
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I recently stayed at the hotel while on holiday. Check in was fast and I couldn't believe the price... Not expensive! The room was very clean and well stocked, which was a change sometimes at other hotels I'd have to ask for something they forgot to put in the room, and it was spacious. The staff was very nice and...
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Thank you for taking time out of your schedule to write a trip advisor review.
The Howard Johnson staff apologizes that your experience was anything less than satisfying.
We pride ourselves on our friendly service and helpful staff
We hope you will consider returning again in the future, for an experience that reflects the service our guest have come to...
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Staying here is comfortable and relaxing. The rooms are clean and the staff is friendly. It's a great place to stay when away from home.
Thank you so much for your review!!
We appreciate Our Customers
Feedback and to be considered" Home away from home "Brings a huge Smile to Our staff.
We do try to make each guest's stay perfect and I am glad that we were able to provide you
that customer service.
Thank you
Ariana Sanchez
.
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