I came hear with my friends to visit Memphis, TN. We didn't find availability in hotels in Memphis and a guide recommended that we go outside downtown Memphis to find a hotel. We came to West Memphis, and this Best Western was affordable and definitely a 5 star hotel. One of the cleanest rooms I've been to in a hotel.... More

This hotel feels unsafe, staff are uninterested and don't seem to know what's going on. Room wasn't cleaned, sour milk served at breakfast. If you put your valuables in safe, you have to wait until manager is on duty to retrieve them (didn't start work til 11am). Overall would definitely say don't stay at this hotel ..

Was walking to our room when we were robbed at gunpoint. My purse was taken and the manager refused to return our calls for help. I would never refer this hotel to anyone.!! Stay away!!

I enjoyed my stay. This hotel had everything I needed in a room: microwave, fridge, coffee maker, and direct TV. I had a few problems with the Internet but it was fixed quickly. Overall I had a grand experience!

I arrived in Memphis without pre booking accomodation (my first big mistake) and it was late in the evening 9.30 pm and dark, not having been in memphis before ever, I decided the safest thing to do was to book into a motel/inn for the night. Came of the highway and spotted the roadside signs for accomodation beside the highway.Picked... More

This hotel has 2 floors, and my room was on the second floor. There are no elevators but I did not have much luggage so that was not a problem for me. The window in my room had a HUGE draft (cold air coming into my room) and the noise from the nearby interstate was loud. The bed was not... More

The room was large and comfortable, temperature controls worked well, the shower and bath was efficiently laid out and the room was clean. The hot breakfast was very good and better than many other motels in the price range.

Took our family on a combination business/vacation and stayed here because I was looking for a nice pool for the kids. It was next door to a large truck stop and busy freeway. When we arrived the roof was partially covered with a blue tarp and construction was going on. We were not even sure they were open. The room... More

Best Western is not a bad chain BUT this one is AWFUL!! One member of the staff was insanely rude. Also, they do not work well with the corporate office. (Refused to do things that the corporate office said were okay multiple times. Word to the wise: AVOID.