I have never been before in any other paradour, this has been my first experience and therefore I cannot compare it with any other paradour, but I have a strong positive feeling towards this hotel. Breakfast was fantastic with an incredible choice of meat and yogurt. Rooms were very authentic. Location excellent in the middle of town. More

Being a frequent visitor to Paradors, we were not surprised, but pleased with the general atmosphere here. The accommodation excellent, the food good and the staff very friendly. As with all Paradors, it is spotlessly clean and comfortable and near the famous Altamira cave system, which is very interesting. The coast is lovely and lots of small sandy beaches abound.... More

The room was very rustic with old parquet floor and dark furniture. If you are looking for a modern facility, this is definitely not the place for you... Overall it was OK, the bathroom had marble floor and was very nice. One comment about the Lobby, even in day light it was dark and mysterious, I think the receptionist was... More

We stayed in the parador de Santillana del Mar, nice room, nice staff. Diner is to be taken in the other parador, the parador Gil Blas. Quality of the food was not good, the price very high. Restaurant staff was unfriendly, chairs uncomfortable. More

Lovely town. Lovely room. Lovely friendly chambermaids.Wonderful breakfast staff and the hottest coffee in N. Spain! Be careful you don't end up being ripped off by the parador booking site. Most unpleasant and unhelpful receptionist! We stayed in 5 paradors over a week. This was the bottom of the pile. Recommend Argomaniz! Nothing for miles but beautiful! More

We are great fans of the paradors, but this place, along with the town, is very disappointing. It is dull and dowdy although reception and room staff are helpful and welcoming. The bar was in the Gil Blas accross the road. The bar staff were cold and unhelpful; the decor tired and faded. More

Found the hotel to be a little faded, but comfortable. No problems with staff and an excellent breakfast (as in most Paradors). Dinner at the Parador Gil Blas opposite is an option, but is not to be recommended. The food was fine but the service about as bad as it gets - a gang of unsmiling waitresses who seem really... More

This is the cheaper of the two Paradors in Santillana del Mar, and it shows. The exterior is pleasant but the interior is gloomy. Our room was spacious and nicely furnished but with a tiny window which looked out onto a wall, giving the impression that you were in a basement. The bathroom was rather shabby - the hot water... More

I am quite confused about which of the two Paradors in Santillana some of the other contributors are talking about. We stayed in the 3 star Parador de Santillana, which was built as an annexe to the original 4 star Gil Blas nearby. In every website it is said to have been 'newly built' but we had one of their... More