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All 18 Springdale hotels »

Doubletree Club by Hilton Springdale

3.0 of 5
4677 W. Sunset Avenue, Springdale, AR 72762 (Formerly Days Inn)
Hotel amenities
Ranked #2 of 18 hotels in Springdale
4.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    9
    7
    3
    1
    0
Date Rating
ballparkmomma
1 review
5 of 5 stars Reviewed 24 January 2012

The staff at Doubletree have been wonderful to work with. They greet you at the door with fresh cookies. Their kitchen staff came in early on the weekend to make sure our ball teams were fed before we headed to the gym. Their breakfast isn't just a muffin & waffle....it's a full fledge eggs, meat, potatoes, biscuit & gravy type... More

Was this review helpful? Yes
Max Moore, General Manager at Doubletree Club by Hilton Springdale, responded to this review
25 January 2012

Thanks so much for taking the time to write such a great review! We appreciate all feedback from our guests, as it is crucial to our success. Thanks for continuing to choose us on your visits to Northwest Arkansas and we look forward to seeing you next year! Best, More

SueLR72210
Little Rock, Arkansas
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 9 December 2011

Convenient location, clean rooms, friendly staff! Good price and the beds were very comfortable. Definitely will stay there again. The warm cookie on check-in didn't hurt their cause! Website said they were doing remodeling, so I almost didn't book here. However except for the description in the lobby of what they were doing, it didn't seem to affect us at... More

Was this review helpful? Yes
Max Moore, General Manager at Doubletree Club by Hilton Springdale, responded to this review
12 December 2011

Thanks so much for taking the time to give us some feedback regarding your recent stay with us. I'm happy to hear that our renovations didn't cause you any discomfort. We are really looking forward to showing off our new look in the very near future, and we appreciate you choosing to stay with us during your visit to the... More

BCSche
Hot Springs, Arkansas
2 reviews
2 helpful votes
5 of 5 stars Reviewed 5 December 2011

Our group of seasoned travelers recognizes quality quickly. The Double Tree club in Springdale has a friendly staff, excellent breakfast, and upscale accommodations at an excellent value. We will choose this hotel every time we come to NWA. More

Was this review helpful? Yes
Max Moore, General Manager at Doubletree Club by Hilton Springdale, responded to this review
6 December 2011

Thanks so much for taking the time to write such a kind review. We love hearing from our guests and we're happy you enjoyed your stay with us. I can't wait to share your comments with our staff and we look forward to seeing you again soon. Safe travels, Max Moore More

stellakay
Senior Contributor
25 reviews
6 helpful votes
3 of 5 stars Reviewed 5 December 2011

Check in was very smooth and fast. They offered us warm cookies and we found our room. The construction downstairs was no problem at all. The hotel felt very clean. We had an in-room hot tub and it was very clean. Plenty of hot water, shampoos, towels, etc. The water pipes running between the rooms were very noisy, and you... More

Was this review helpful? Yes
Max Moore, General Manager at Doubletree Club by Hilton Springdale, responded to this review
6 December 2011

Thanks for the kind words regarding your recent stay with us, we always enjoy hearing from our guests and we appreciate any feedback that would help us improve our service. Next time you stay with us we will note in your profile that you prefer a room in the back of the property. We look forward to seeing you again... More

travelcat67
Melbourne, Florida
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 14 November 2011

A wonderful hotel and an oasis!! I enjoyed my business stay at this hotel. The room was soothing, comfortable, and larger than I had expected. The rooms were quiet and I heard little outside or inside noise. Breakfast was terrific and the staff are friendly and helpful. The internet was too slow for me, but it may be my room... More

Was this review helpful? Yes
Max Moore, General Manager at Doubletree Club by Hilton Springdale, responded to this review
22 November 2011

Thanks so much for the fantastic review! It's always great to get feedback from our guests, and I'll make sure and share your comments with our staff as well. I'm happy that you enjoyed your stay and we hope to see you again on your next visit to Northwest Arkansas. Best, Max Moore More

chernd00
Boston, MA
Contributor
20 reviews
46 helpful votes
4 of 5 stars Reviewed 4 November 2011

We enjoyed our stay at the Doubletree Club while visiting my family in Fayetteville. It was close to the highway, so an easy drive to their house and back. My nephew also loved the indoor pool, which was nice and refreshing when it was very hot outside. The room was clean, quiet, and comfortable. My husband enjoyed a late night... More

Was this review helpful? Yes
Max Moore, General Manager at Doubletree Club by Hilton Springdale, responded to this review
9 November 2011

Thanks so much for taking the time to post such a wonderful review. We rely on our guests feedback to determine the areas in which we succeed as well as the areas that need improvement. I'm happy that you enjoyed your stay with us and I can't wait to share your omments with our staff. Thanks for choosing us and... More

TexThai
Fulshear, Texas
Contributor
11 reviews
3 helpful votes
4 of 5 stars Reviewed 8 October 2011

First of all, this is the second year staying here for the BBB motorcycle rally. We thought enough of the place to come again. The prices are within reason for the area and they really open up the hotel to us "bikers". The checkin was quick and they were prepared when we go there. It is sort of strange how... More

Was this review helpful? Yes
Max Moore, General Manager at Doubletree Club by Hilton Springdale, responded to this review
10 October 2011

Thanks for the great review! BBBBQ is one of our favorite times of the year and we appreciate you choosing to stay with us. I wanted to let you know that our Lobby/Bar and front desk area will be undergoing a fantastic renovation in the next several weeks so we can't wait for you to see it next time you're... More

LoveNewExperiences
Bartlesville, OK
Senior Contributor
22 reviews
11 helpful votes
2 of 5 stars Reviewed 3 October 2011
1
person found this review helpful

This hotel is in a good location. Close to major highways and easy access. The check in staff was very courteous and we received our warm cookies but that's where the compliments end. The indoor pool was extremely dirty to the point that we couldn't see the bottom of the pool. My daughter was very disappointed that she couldn't swim... More

Was this review helpful? Yes
Max Moore, General Manager at Doubletree Club by Hilton Springdale, responded to this review
4 October 2011

Thanks so much for the review. We appreciate getting feedback from our guests as it's crucial to our success. I want to apologize for the state of the pool during your stay, I will sit with my Chief engineer to discuss what could have been going on and try and remedy why that could have happened. I'm disappointed that you... More

Trueohioplaya
Chicago, Illinois
Contributor
11 reviews
3 helpful votes
5 of 5 stars Reviewed 29 September 2011

I have stayed at this hotel numerous times over the last year and a half. The rates are fair, the room are clean and the staff is friendly. The workout equipment could be updated, but overall this is a great place to stay and its my first choice when I come int town. More

Was this review helpful? Yes
Max Moore, General Manager at Doubletree Club by Hilton Springdale, responded to this review
3 October 2011

Thanks so much for taking the time to review our hotel. We appreciate all feedback from our guests so that we know the areas in which we are succeeding, as well as the areas in which we can improve. Thanks for continuing to make us your home while you're traveling and we hope to see you again soon. Best More

Golfing_Gregg
Dallas
Senior Reviewer
8 reviews
4 helpful votes
4 of 5 stars Reviewed 1 August 2011

Steyed here 1 night during a University of Arkansas campus visit. The hotel is conveniently located off the interstate about 15 minutes north of campus. We were greeted by a friendly receptionist and was handed free baked cookies at check-in. yum!. The room was clean and we loved the big flat screen tv. However, we had trouble cooling the room... More

Was this review helpful? Yes
Max Moore, General Manager at Doubletree Club by Hilton Springdale, responded to this review
4 August 2011

Thank you so much for your kind review, it's always great to get feedback from our guests. I'm sorry for the west facing room, I will note your preferences in your profile so that can be averted on your next visit. I appreciate you taking the time to share your opinions of our Hotel and we hope to meet your... More

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