Basic but clean and friendly. Our main disappointment was noise both inside and outside the hotel. However, as far as budget hotels go it was good. The rooms dont have tv but this meant the guests sociallised more in the reception area (where there is a tv!) Transport down to Petra is readliy and willingly provided (its a long walk... More

My wife, two daughters (ages 8 and 10) and I stayed here last winter. The staff was friendly and helpful and particularly good with the kids (even by the relatively high Jordanian standards). The kids particularly liked Mosleh's magic tricks. The transport to and from Petra was fast and convenient. The rooms were very clean and seemed to have been... More

my wife and I arrived at about 9:30pm. Despite having emailed the hotel a week early regarding out arrival, the first thing the front desk guy says is "you should have told us you were arriving so late." He then looked through his book, looked a bit nervous, and then told us "uhh, your room had a leak, we have... More

If you are looking for a five star luxury accomodation, well this is not the place. The place, however, is very good value for money: the room is small but clean with en suite bathroom and no tv. There is no air con and central heating is not always on, so sometimes it can be very cold in the rooms,... More

Friendly and helpful staff. Mosleh was very friendly and helpful, and helped us arrange for overnight jeep tour in Wadi Rum (which was excellent). Great place to meet other backpackers. For 30JD, we got a room with ensuite bathroom. The hot water in the shower is not super reliable for the second person taking the shower, but otherwise OK. The... More

For the Price this is a brilliant stay and the best of our Jordan Hotels. The manger is really knowledgeable and helpful. The room was exactly what we needed. A bed with onsuite and hotwater in the shower. There were plenty of spare blankets and the food was good and the drinks excellent. Yes there is no TV but when... More

We arrived in the early evening and they had already given away our room so we were put in a postage-stamp sized room. I didn't mind so much because they also charged us less, but it wasn't very good practice and they tried to blame me for not informing them I would be checking in late, but it wasn't even... More

My husband and I stayed at this hotel in November for three nights. We had booked a double room, but for some reason were given a triple room. We didn't query this and weren't too concerned by it. We found the hotel a bit chilly and the hot water wasn’t consistent. Hair dryers are not provided. We ate our evening... More

Friendly and helpful staff, a great tour to Wadi Rum, rooms clean and v comfortable, yummy food and a fab place to meet other travellers. I'd stayed elsewhere in Wadi Musa previously and Cleopetra was by far better value and provided a much more enjoyable stay. More