Book as a last minute deal. The hotel presents well the rooms were of a good standard. The staff on the most part were friendly and helpful, Most staff could not speak a lot of English but I managed OK. The shuttle bus service to the gondola was excellent I would agree with other reviewers that, a bus departing just... More

For the money this will do the job. On the plus side the room was warm and clean, the staff friendly and the shuttle bus service to the gondola was efficient. My room had an electric socket hanging off the wall and the bathroom lights fused once but the room was adequate. Sadly the food was uninspiring being lukewarm and... More

Nice hotel with clean tidy rooms. About 20 minutes walk from the main town but OK for skiing as the shuttle bus was efficient and left at the times stated. The downside was that it left at 8:30 which was the same time that the gondola opened so be prepared to queue for approx 45 minutes. Staff were friendly but... More

We stayed here during our first visit to Bansko in January 2010. It is near Old Town, which was perfect for us, we still walked up and down to the gondola station - even though there is a bus service. The rooms were clean and spacious, the ski room was open to all residents and their hire kit, which was... More

i just returned from a 1 week stay in this hotel I stayed with a friend and we thought the hotel was very comfortable the room was well furnished and spacious we had plently of fresh towels and everything was spotless. we had been warned re the food but we found the food was perfectly acceptable with a reasonable choice... More

Me and my family booked to stay at Hotel at Hotel Bansko through Balkan Holidays! Arrived late at night to be welcomed by hotel staff, prompt checking and handed a little pack up which was a nice touch! The hotel was room was nice and large, comfy bed, clean bathroom with bathrobes to use during the stay! Rooms cleaned everyday!... More

The boarding in bansko is good. The 1.5 hr wait for the gondola is ridiculous, however, they have been trying to build another gondola which has been stopped by "green people" so that's not really Bansko's fault The hotel is ok. The rooms are clean and tidy. The chambermaids do a good job. The bar is tiny and consists of... More

Just returned from a fab week at the hotel Bansko. In total there was 22 of us and no one could complain about the hotel for its cleanliness or facilities but the food was terrible. It was such a shame as this is the only thing that lets the hotel down but no matter what time you dine the selection... More

Me and my husband took a chance and booked a last minute ski holiday to Bulgaria on Jan 2nd for 1 week, we went through teletext and got a great deal staying at the 4Star Hotel Bansko! We were a little dubious because of the price we payed but were pleasantly surprised! We got dropped outside the hotel which looked... More