We stayed here for a night. Personally, I have been in far better 3* hotels in Bulgaria than this 4* one. The service is hit and miss. The porter was extremely helpful and eager to please, but the reception staff is somewhat incompetent. The receptionist greeting us told us that the breakfast would open at 10am, and the morning after,... More

I like this hotel. We were in July and this was the best summer holiday in Bansko, Bulgaria . Unfortunately there wasn't a large assortment of wines . Bansko is beautiful and quiet place in July.

I stayed at the Evelina Palace for a week's skiing holiday. The hotel was nice, rooms reasonably comfortable. Only ever ate breakfast there, whihc was pretty much teh usual continental experience. Staff were polite but not over friendly, very little smiling going on (but that may be a Bulagarian thing!). If you are thinking of skiing in Bansko then my... More

We stayed at the Evelina Palace as part of a ski-ing package and as i had never been ski-ing before i had nothing to compare it with. Family run hotel, with family spending lots of time in the foyer - including the toddlers but were mostly well behaved. The hotel was basic but clean and well staffed. All facilities were... More