after reading the previous reviews online about the hotel being cold and noisey, i was worried about this ruining my holiday. Once we got there the room was clean tidy and very warm and it stayed that way thoughout our stay. The staff were always very helpful. Yes there are dogs but not viscous or even begging dogs they will... More

We read the reviews on here with interest before staying for a 3 day ski break in March 2012. The reviews seemed contradictory, with some, usually the most recent, very critical. Here is an attempt at a balanced assessment:- The Belmont is good value and in its original construction well laid out. However the operation has irritating points of operational... More

I booked this hotel because of great reviews, but then as our holiday got nearer the reviews got worse so I got worried, but I don't think I needed to. And I would also remind people how much they have paid for this accommodation compared to the likes of the Kempinski. The rooms - perfectly fine, basic and warm... perhaps... More

I think some of the previous reviews are a little unfair. We booked last minute for this hotel and yes, whilst the lift was unfortunately broken for most of our stay at the end of the day we were there to ski.......therefore, physically fit people, not disabled and more than capable of climbing the stairs! On arrival we were helped... More

This is a very basic hotel, on arrival we were allocated a room on the top (6th) floor. The room itself was fine, it had everything we needed but the lifts just seem to always be broken! You have to ask the reception staff to make it work most of the time which is a real pain if they are... More

i stayed here for 6 nights when i was in bulgaria on a snowboarding trip. upon arrival at 1 in the morning i was given my room key, i totally unpacked then 5 minutes later a knock at the door and the staff member kindly informed me he had put me in wrong room!! I had to totally re pack... More

should be called fawlty towers. wigan travellers spot on. we had room 512 so had to walk up and down 5 flights of stairs after a days skiing. our room was warm and clean but drain smell in bathroom bad.no hot water after 6pm(reception said it was because everyone using it at the same time. really!) freezing cold pool on... More

As anyone who has read my other reviews will confirm, I am not overly critical about minor details. However, I cannot recommend avoiding this place too strongly. Between the almost permanently broken elevator, awful drain smell in room 607, perpetual lack of hot water after 16.00 anywhere in the hotel and a manageress, Eva Nova, who literally hid from me... More

we travelled as a family and friends group of 12, 6 adults and 6 children. we are not normaly ones to be very picky about the quality of hotels but this was disappointing. they ran out of hot water every evening about 7pm and the dinner was cold. i heard another guest saying 'why is the breakfast milk hot and... More