I'm not that much into reviewing but this place its so bad that some one has to prevent anyone else from staying here. First the elevator can barely fit my stroller, so if you come with a large group count on several trips to bring all your people down. The rooms are tiny, i mean New York tiny or Europe... More

This Holiday Inn franchise doesn't meet the minimum standards that Holiday Inn hotels try to have internationally. Rooms are poorly maintained and outdated, and hallways have carpets in bad shape. I was disappointed at this hotel. More

This is the first negative review I've ever posted on TA. I generally walk away from poor hotels and shrug them off. But since I seldom if ever stay in Gringo chain hotels in Mexico, I just had to post something here to reinforce my opinion that they are a waste of experience and money. The place could be a... More

You would think it could be a nice hotel from looking at the lobby. It is nice and looks fun. But the rooms ruin this place. There is also no gym, I rented a suite and was very disappointed. First you could hear the next room easily. One room they gave us smelled like a sewer was leaking in the... More

Purpose of the trip was to watch a Pachuca soccer match at Estadio Hidalgo. This is the closet hotel. Clean hotel with good service. Could be a little less, but there isnt many choices in Pachuca. Also the only hotel with an indoor pool. More

Bathrooms were old and did not look overly clean. Phone did not work and was taken away to get fixed. 2 days later upon checkout, there was still no phone. Towels were not replaced often enough and everything about the hotel was old and tired looking. Plus the second floor smelled of smoke (non smoking floor). However, the staff were... More

I was return to my travel in holiday inn Pachuca, And I lovely , the rooms and the service are greats. and i know this hotel is the only whit pool in Pachuca. I was stayed very good. More

While our stay was largely fine, improving on one or two details would definitely have improved our opinion of this hotel a great deal. A quick summary of the good points: Centrally located, all staff and service was excellent, check-in fine, no problems with the room, clean, indoor swimming pool (clean and almost too warm!), a small playground for the... More