Swiss-Belhotel Borneo Samarinda (Samarinda) - Hotel reviews, photos, rates

Also Known As:: Swiss-Belhotel Borneo Samarinda Hotel; Swiss-Belhotel Borneo Samarinda Hotel Samarinda

Address: Jalan Mulawarman No. 6, Samarinda 75112, Indonesia

Region: Indonesia > Borneo > East Kalimantan > Samarinda

Amenities:

Bar/Lounge Beverage Selection Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Spa Suites Swimming Pool

Hotel Style:

Ranked #1 of 10 hotels in Samarinda

Price range (per night): ₹ 4,237 - 5,723

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Swiss-Belhotel Borneo Samarinda, the first four star international hotel in Samarinda. Consist of 186 rooms, ranging from Superior to Presidential Suite. Facilitated with business centre, meeting and ballroom, swimming pool and cafe. Located in the city centre and adjacent to Samarinda Central Plaza Mall. ... more less

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David D

Surabaya, Indonesia

Reviewer

5 reviews

5 hotel reviews

Reviews in 4 cities

2 helpful votes

“really bad and old hotel”

Reviewed 9 May 2013

the room is old and smelly, the bathroom is dark and breakfast is really really bad. the quality of beverage in their lobby lounge is below standard. we order for singapore sling and it come out really weird taste, when my sister asked about the taste the waiter said that is their standard recipe. i think in term of the... More

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Dear David D, First of all I would like to thank you for staying with us and writing a review on Tripadvisor. We remain concern that you are dissatisfied with the standards of service and room displayed to you, please accept our sincere apologies. We have shared your constructive feedback with our Management Team and we are all very apologetic... More

dydiarifien

Jakarta, Indonesia

Contributor

16 reviews

9 hotel reviews

Reviews in 10 cities

13 helpful votes

“Nice”

Reviewed 9 April 2013

The surroundings before I arrived were somewhat unpleasant, but once you arrived at the hotel, it's like I was in a different world. However, I waited for quite sometime to get my room ready, and once I was in, the reception called asking if there's anything wrong with the in-room services. Of course everything's ok, but by the call, I... More

Dear dydiarifien, First of all, I would like to thank you for staying with Swiss-belhotel Borneo Samarinda. We are pleased that you have enjoyed your stay in the hotel. Knowing that every traveler has individual likes and requests, our team regularly call and meet our guests to ensure that everything is to their liking and to inquire if there is... More

Nawa I

Tangerang, Jawa Barat, Indonesia

14 reviews

6 hotel reviews

Reviews in 6 cities

“Good location... Average service, bad coffee morning”

Reviewed 23 January 2013

This hotel is in the midle of entertain center in Samarinda, located close to the port and one shopping mall. The breakfast menu is under expectation, and the coffee they offer is so crab. However, the hotel is clean, simple and has good hospitality...

Was this review helpful? Yes 1

Dear Nawa I, Thank you for staying with Swiss-belhotel Borneo Samarinda. We have read your comments and have discussed the same in the team. As to the breakfast menu and the coffee quality we will, with the Chef and Food & Beverage Manager, look at improvement in those areas. More

muklay

Mataram

Senior Reviewer

6 reviews

3 helpful votes

“Good hotel at city center”

Reviewed 23 January 2013 via mobile

This hotel is located at Samarinda city center beside the biggest mall, very clean, the staff very helpful, this hotel offer SPA in room, but need extra pay for it, overall, this hotel is good for bussiness and vacation choice

Dear Muklay, I would like to thank you for sharing your experience of your recent stay on tripadvisor. We are please to hear that you have enjoyed your stay with us. More

rita k

jakarta

15 reviews

3 hotel reviews

Reviews in 5 cities

4 helpful votes

“a decent place to stay in a mining town”

Reviewed 6 November 2012

we stayed at the executive floor which is on the 11 and 12fl with its own club lounge. The food is simple by Jakarta standard but is OK. The hotel is clean with decent bed and adequate amenities,clean bathroom (which is imperative for me) a fairly good choice of Asian dishes for in room dining, just what you need after... More

Dear rita k, We are very please to learn that you have enjoyed your recent stay in our hotel. Thank you very much for sharing your experience on this forum. Hopefully we will be able to welcome you again soon in Swiss0belhotel Borneo Samarinda. More

Traveler5548

Clearwater Beach, FL

Top Contributor

218 reviews

152 hotel reviews

Reviews in 158 cities

217 helpful votes

“Nice hotel and restaurant”

Reviewed 28 September 2012

Nice hotel with good rooms and shower. Internet in the room. Great breakfast buffet. Restaurant for evening meal was above average. For a newer hotel, the shower workmanship was very shoddy and this allowed significant mold around the edges. Really strange for a hotel that otherwise presents well.

Dear Traveller5548, First of all I would like to thank you for taking the time writing a review on this forum. I am delighted to hear that you enjoyed your stay with us. I have discussed your comment about the showers with our team and we are doing our best to overcome the issue with the mold on the edges... More

Daniel J

12 reviews

11 hotel reviews

“Clean and nice, but no tonic”

Reviewed 23 September 2012

Stayed just one night and didn't use all the facilities, but enjoyed the facilities thoroughly. Nice and clean rooms and a good pool to relax in. Only drawback is that they had no tonic in the entire hotel.

Dear Daniel J, First of all I would like to thank you for taking the time writing a review on this forum. I am delighted to hear that you enjoyed your stay with us. As to the Tonic that was not available. Unfortunately, in Samarinda, some items are not always available. I have discussed this with the team and ensure... More

Viana G

Darwin, Northern Territory, Australia

2 reviews

Reviews in 2 cities

“Great service!”

Reviewed 31 August 2012

a beautiful hotel with a great and friendly service. we were staying on the 8th floor looking out the city and the Mahakam River. the food was excellent! very convenience location as we could walk to the shopping centre next door. the room is clean and spacious.would definitely stay again on our next trip.

Was this review helpful? Yes 2

Dear Viana G, First of all I would like to thank you for taking the time writing a review on this forum. I am delighted to hear that you enjoyed your stay with us. Your comments as usual will be shared with the team. Hopefully, I will to be able to meeting you in person next time around. More

richard9825

“I'll be back!”

Reviewed 27 July 2012

Great location and nice food. Less than 5 minutes walk to the Mega Mall! The staff are all very polite and speaks good English.The room is clean and spacious and I also like the ambience of the lobby. Good service and I will stay here again on my next trip.

Dear Richard9825, First of all I would like to thank you for taking the time writing a review on this forum. I am delighted to hear that you enjoyed your stay with us. Your comments as usual will be shared with the team. Hopefully, I will to be able to meeting you in person next time around. More

Daryl M

19 reviews

10 hotel reviews

Reviews in 11 cities

5 helpful votes

“Inconsistent”

Reviewed 11 July 2012 via mobile

I have stayed here twice before and have always found the experience inconsistent. This time, despite repeated assurances that it was works, the wifi did not work in the room. The staff are quite good though and the music in the lobby bar of an evening is nice in that it is not overbearing. They have finally made most of... More

Dear Daryl M, First of all I like to thank you for taking the time to write a review. We are please to hear that you welcome our decision to create some more non-smoking areas in the hotel. As to your comments about the windows. We have started to rectify this issue and will hopefully be completing this soon in... More

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Swiss-Belhotel Borneo Samarinda, Samarinda

Swiss-Belhotel Borneo Samarinda

25 reviews from our community

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