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Hotel Santika Pontianak, Pontianak

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Hotel Santika Pontianak

3.0 of 5
Jalan Diponegoro No.46, Pontianak 78123, Indonesia
Hotel amenities
Hotel Santika Pontianak
27 traveller photos
Ranked #3 of 15 hotels in Pontianak
4.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    12
    14
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    1
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Date Rating
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
30 helpful votes 30 helpful votes
“Good value, Good service”
4 of 5 stars Reviewed 9 April 2013

My wife and I spent two nights on two separate dates in this hotel in Pontianak en route to our destination in West Kalimantan. As mentioned by many previous travelers, there are pros and cons about this hotel's location. It is in the heart of Pontianak and it is not possible for anyone to expect it to be a quiet... More

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Agus S, General Manager at Hotel Santika Pontianak, responded to this review
12 April 2013

Dear Sir, Thank you for staying with us and share your experience through this media. We appreciate much your positive comment and it has been shared to our staff. We are looking forward to welcoming you back at Hotel Santika Pontianak at your next visit to West Kalimantan. Sincerely, Agus Suyatna General Manager More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Excellent Service, Price”
5 of 5 stars Reviewed 4 April 2013

We booked three rooms at the Santika Hotel through the online site and stayed for two nights. The service is amazingly friendly and rooms are very clean. you even get the morning newspaper early morning in your door cleanly wrapped in plastic, nice touch... In summary, you get 4-5 star hotel services for the price of a average 2 starts... More

Was this review helpful? Yes
See 2 more reviews by eawuy for Pontianak
Agus S, General Manager at Hotel Santika Pontianak, responded to this review
10 April 2013

Dear Valuable Customer, Thank you very much for sharing with us your experience during stay in Hotel Santika Pontianak recently. We are glad to know that you are satisfied with the property and our services. This comment has been shared to all the staff to motivate them to keep the good service or even do better. Again, thank you for... More

Montreal, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Nice stay!!”
4 of 5 stars Reviewed 9 March 2013

I had a very nice stay at Santika! I was there only before my flight to PAngkalan Bun and I was happy to hear about the free shuttle from and to the airport. The staff at Santika was very helpful, very nice and they made me feel comfortable ! I left some luggage at the reception when I left (to... More

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Agus S, General Manager at Hotel Santika Pontianak, responded to this review
11 March 2013

Dear Ms. Marie, Warmest greetings from Hotel Santika Pontianak... Thank you for your value time to share your experience during stay in Santika Pontianak. We appreciate much your good comment and we share it with all staff. We believe that it could give motivation to all staff to keep the good things and even do better. Again, thank you very... More

Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Noise from....”
2 of 5 stars Reviewed 22 January 2013 via mobile

I was there on a business trip. The 1st glance at the lobby was just an empty small area where elevators take you to the 3rd floor to check in. It was late in the evening after I have done my work that I get to the hotel. The music coming from the lobby was loud as it was a... More

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Surabaya
Top Contributor
135 reviews 135 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
38 helpful votes 38 helpful votes
“Good accomodation”
3 of 5 stars Reviewed 6 January 2013 via mobile

Good service and price. The room quite small and the surrounding is quite noisy specially during the weekend. But its still a good deal. Near the famous apollo kwetiau. Can be reach by 10 minutes walk

Was this review helpful? Yes 1
See 11 more reviews by Ayu . for Pontianak
Agus S, General Manager at Hotel Santika Pontianak, responded to this review
14 January 2013

Dear Ibu Ayu, Warmest greetings from Hotel Santika Pontianak... Thank you very much for your time to submit your comment about Hotel Santika Pontianak. We appreciate it much and hope it would give a good recommendation to the guest to stay with us. Again, thank you and all best wishes for you. Best regards, Agus Suyatna General Manager More

Jakarta, Indonesia
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Room with pillar inside”
3 of 5 stars Reviewed 7 December 2012

I have stayed in Santika Pontianak for 2D 1N only for business trip. It was arranged by my branch office staff because my branch office has MoU with Santika Pontianak. Therefore the room rate was affordable for my budget. The restaurant and its food was good. The restaurant's staff was nice and helpful. The room is clean and tidy, however,... More

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See 2 more reviews by sip3542 for Pontianak
Agus S, General Manager at Hotel Santika Pontianak, responded to this review
9 December 2012

Dear Valuable Guest, Thank you for your time to share your comment about Hotel Santika Pontianak. We appreciate much your positive feedback and it has been shared to all the team. In this opportunity, we would like to ask your apologize regarding the room with pillar that made unpleasant stay. According to this matter, we appreciate if you could email... More

Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Could be better”
3 of 5 stars Reviewed 4 December 2012 via mobile

I was in Pontianak for one night. I check in and saw that for a old hotel it was well maintained. Though this hotel does not have a lobby on a ground floor, the lobby sits on the 3rd floor. The room was huge for the pricing I got on a standard deluxe. I was given a room facing out... More

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Agus S, General Manager at Hotel Santika Pontianak, responded to this review
9 December 2012

Dear Mr. Husni, Warmest greetings from Hotel Santika Pontianak... We would like to express my sincerely thanks for your time share with us about your experience during your stay at Santika Pontianak and at the same time I do apologize for inconveniences. Your feedback regarding toilet sit, furniture, internet connection, blanket, bird and music sound have to come to my... More

Jakarta, Indonesia
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Santika Pontianak.. When good things were not maintained in details”
3 of 5 stars Reviewed 15 November 2012

Choosing this hotel since this hotel has strategic position in the Pontianak city... Different with other santika hotel... The lobby was on the 3rd floor. As per courtesy, their staff was really good welcoming the guest. I felt so nice having conversations with them... Unfortunately this hotel had some major problems.... I got room with pillar.... It's really not comfort... More

Was this review helpful? Yes 3
Agus S, General Manager at Hotel Santika Pontianak, responded to this review
17 November 2012

Dear Pak Jimmy, Warmest greetings from Hotel Santika Pontianak... Thank you for your comments following to your recent stay at our property. We appreciate very much that you take a time to share with us your valuable and constructive feedback. Please allow us to apologize for the inconveniences that you experienced with the room allocation and facility of Spa. We... More

Jakarta, Indonesia
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“Nice hotel with a little semi outdoor garden”
4 of 5 stars Reviewed 7 November 2012

This hotel is equipped with a small garden right by the lobby which adds a little bit of green touch. Located right near city center near Jl. Gajah Mada which is a plus point. The service was pretty good as well. The only drawback is, the room was quite small considering the size of the hotel itself. But it was... More

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See 2 more reviews by Ponkster828 for Pontianak
Agus S, General Manager at Hotel Santika Pontianak, responded to this review
10 November 2012

Dear Valuable Customer, Warmest greetings from Hotel Santika Pontianak... We appreciate very much your value time to post your experience while stay with us. Thank you for your good comment regarding the indoor garden and we are sorry for the inconvenience room. We do hope that you will come back to stay with us again and we could provide another... More

Jakarta, Indonesia
Top Contributor
68 reviews 68 reviews
32 hotel reviews
Reviews in 23 cities Reviews in 23 cities
45 helpful votes 45 helpful votes
“SMOKING HOTEL”
3 of 5 stars Reviewed 19 October 2012

When we said NO SMOKING at the hotel or indoor, this Santika hotel allowed smoking, at all around hotel area, I mean inside the building. This is so annyoying. Hotel location at down town of Pontianak city, you can walk around there, many resto and souvenir. Close at the hotel, over the bridge there's a Sotong's guy, this food is... More

Was this review helpful? Yes 2
Agus S, General Manager at Hotel Santika Pontianak, responded to this review
23 October 2012

Dear Mr. Victor, Warmest greetings from Hotel Santika Pontianak... We would like to thank for your stay recently and also thank for your valuable comment about the hotel and its services, especially "No Smoking area". We have put sign "No Smoking" but anyhow sometimes some guest ignore it. We appreciate much your input and will do improvement according to this... More

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Additional Information about Hotel Santika Pontianak

Address: Jalan Diponegoro No.46, Pontianak 78123, Indonesia
Region: Indonesia > Borneo > West Kalimantan > Pontianak
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #3 of 15 hotels in Pontianak
Price range (per night): INR2,079 - 3,446
Hotel Class:3 star (3*)
Reservation Options:
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Hotels (15) | Restaurants (14) | Places to visit (8)
Hotel Santika Pontianak
Jalan Diponegoro No.46
Pontianak 78123
Indonesia
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Inside terasse Thank you to all the staff! Bedroom with hardwood floor Little Garden
Hotel Santika Pontianak Photos (27 traveller photos)

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