Stayed here two nights as part of a business trip. Pros : (1) Good Location - Connected to e-Walk mall : The hotel is located in the small building as the mall. The mall is great and convenient for getting food and all. There is a Pizza Hut and Starbucks and a small Baskin Robins at the basement. Also a... More

Decent choice to stay here, location next to mall was hard to beat. They have a good gym, and room was comfortable and big. I will stay here again next time. Time taken for check in and check out could be improved though, we had to wait quite a while.

We had just come from two very uncomfortable nights in Bontang, so this may have biased our perceptions. Room was spacious, bathroom was huge, shower was hot and plentiful. Got a good nights sleep. Asked for non smoking floor and got Room 605. Near view of a construction site but also good view of the sea. Has TV channels including... More

A good location attached to the second biggest mall in town but the entire establishment can be summarized in one word: Cold. The hallway is unusually very cold where we would put on our jackets to feel comfortable. The rooms themselves are all non-carpeted which also added to the cold environment. The decorations are very modern and quite cold also.... More

A brand new hotel located in the BSB mall, should be a perfect place to stay. The room is big, but the bed for standard room is very small, remind me of my bed when i was a kid. the view from room in 5th floor is terrible. Hopefully they have better view for another room in higher floor. The... More

Most people who visit Balikpapan are not there on holidays. Having said that we were there visiting family and the Jatra suited us perfectly. Our room was large and comfortable with an unfortunate view, the roof and wall of the dining area. Many others would have excellent views. A complaint that the shower drain was slow was acted upon quickly.... More

Nice new hotel with good location on top of a shopping centre. Restaurant and bar staff are very friendly and attentive. The reception staff need to be changed or trained. Bad English and slow service. Airport drop for the next day was forgotten .... Inside the lobby is a big sign that Garuda flight city check-in is available at reception.... More

a nice and beautiful hotel,clean room and good size.very convenience location, not far from the airport and the mall just a few step away. the victorian style restaurant and luxurious lobby made you think this is a luxury hotel, and i was a bit surprised that the rate was a lot less than what we expected,which was a good thing.... More

As usual in Indonesia the hotel staff are very friendly and efficient but the hotel itself is not somewhere to have a holiday. I had a room on the 9th floor and there was a party happening above my room well into the night. Wooden floor meant that it was very noisy in my room. The pool and gym were... More