I was staying in this place during the end of May 2011 ... we had been to Trichy for a wedding ... I booked this lodge around a month before and aksed for a/c room ... they said it is available ... also called up thrice and confirmed thru phone even before the date of our arrival ... but to my surprise ... I've been alloted a non-a/c room ... i requested for a change and it never happend till i vacated the room .... ppl who checked in after me were given a/c rooms .... and the reception staff were also rude .... they never admit their mistake .... to be more blunt ... they never realise that they represent the management ... 1 person had the nerve to tell me that there is no proof that I had asked a a/c room .... and he didn't attend my call ... my call was attended by somebody else and so he was not responsible .... what a customer service .... !!! Pls avoid this place at all costs ... and the bathroom .... it is a pity .... not even a towel holder is there .... forget abt the... More