It is a decent property, walking distance from the Gondola. The road leading to the hotel was littered with trash from the surrounding hotels and was certainly an eyesore. Room service was terrible in the sense that it took a long time and thrice they served us the wrong order ! Food was mediocre and horribly expensive. Hotel seems to... More

Stayed over night during 2nd week of April. Very close to Gondala ride. Staff are kind and helpful. Food is much better that what we had at Heevan@Pahalgam. If you are from warm place and visit Gulmarg during winter, ask for room heater as you check-in. Room heaters are kept at several places to keep the entire hotel warm. It... More

Excellent experience and all 3 places hotels staff (junior and managerial level) is fantastic. Vehicles arrangement and driver Mr. Hanief is really so good feel like family member. Location of the Heevan Pahalgam is really heaven and Heevan Retreat Gulmarg is also very good. Heevan Resort Srinagar is different peaceful environment. Especially Mr. Khurshid (Sales Manager) provided good services. Will... More

From 14th to 17th of March i was staying in Heevan Retreat, Gulmarg (Room no. 21). View from my room was just awesome. In gulmarg the minimum temperature was -6 but the heating facilities in this hotel were superb. Rooms have 24 hrs running hot water. I had a perfect stay in this hotel. Hats off to the Restaurant team... More

me and my husband hd come to Gulmarg after a hectic visit to vaisnodevi and srinagar!!! passing thru huge walls of snow the view of this wonderful place wz a sight for sour eyes..we just loved the ambience and warmness of wood cladding and carpeted floors.. the staff is also gr8..everyone here is helpful..the view outside is superb..food is gr8... More

We stayed in Hotel Heevan, Srinagar before checking-in here. That hotel was our benchmark since it gave us the best of everything. When we reached Gulmarg, to our surprise the road to the hotel was full with snow and ice. It was not possible for our Winger to go up. We were 9 of us including oldies and an infant... More

We stayed at Heevan Retreat in the start of March 2012 for 4 nights. After travelling in India over 3 weeks we stumbled accross a slice of Heaven, in the retreat! The retreat is very comfortable with all modern amenities and hot water ( which is important in thealpine areas) and the staff were exceptional with no request being too... More

This was our second stay at Hotel Heevan. After our first stay in 2009 there was no other hotel in Gulmarg that we wanted to stay in. Our room was warm and very comfortable with western style bathroom and hot running water all the time, which is an exception in Gulmarg. The food was excellent and deserves the reputation for... More

We had a perfect stay in the Hotel! Absolutely the best Food in gulmarg!!! We did enjoy each meal. The Service was really Perfect, the Roms were Big, well heated, cleaned every Day, the shower always with hot water, which was very Important After the skiing Day :-) Big Compilent to the Whole Hotel staff - wie felt Not like... More