Its like normal hotel but due to brand name its price is high. Food quality is so so. Rooms are just average. Staff at receiption rude but waiter service better. Staff in restaurant is good. Heaters are put on only from 8 pm to 11 pm but Gulmarg is Chill after 11 pm and they should keep heaters on through... More

Unfortunately, we had to stay one night in this hotel. Although we stayed in suite, the facilities were pathetic. You need to allow atleast 20 buckets of water before getting hot water. The carpets stink. The housekeeping team is understaffed. The food is pathetic and looks like they are on cost-cutting drive. There are not more than 4 to 5... More

The best part, its closer to the gondola ride and all skip slopes in Gulmarg. Well designed to accommodate skiers and winter travelers. The rooms were warm and very cosy. The Kashmiri staff always there. always warm, always nice to to talk to. Food variety is poor, but they do make an effort. Dont expect much, you will be less... More

after watching 10 hotel we decided to stay in this hotel in gulmarg. hotel staff is very coperative . this is the one of the luxury hotel in gulmarg. all essential thinks are provided in room like heater, heat blanket, tea coffee maker.breakfast buffet spread is also good. gulmarg dont have many good hotels. most of the tourist do up... More

when i was in kashmir then i went to these hotel they have three hotels......but i got the comfort in this hotel and they have great location great staff......the rooms are small but they have good service....the Manager in very Kind person....he personally tell us about the place....and the location is too good.....thanks them to make my trip remember forever.

i stayed at this hotel during my visit to gulmarg in march 2013.the biggest drawback of this hotel is that its far from the gondola ride.since there was a lot of snow when we went,the roads were blocked with snow n we had a tough time walking upto the hotel after our car stopped a lil before.esp with elderly people... More

Nice hotel to stay, however one thing which made the stay bit uncomfortable was that room heating and hot water was available only after 7:00 PM. Gulmarg being a very cold place we were not expecting this from Grand Mumtaz.

We stayed here for 1 month while on a ski trip, the staff are very helpful notably Asin who was the friendliest man in Gulmarg, inside is clean and the food is amazing, one of the best places to eat in Gulmarg and the Internet is very fast. Hot water comes on at random times in the evening, best time... More

Stayed in Grand Mumtaz for two months found the staff fantastic they had great customer service and are very helpful. The food at Grand Mumtaz is probably the best in gulmarg the menu is varied daily and is all very tasty.The rooms are very comfortable the heating and hot water comes on at various times and is reliable at those... More