i liked to sit in the patioout of the hotel, have some coffee and chat with friends. the staff are very friendly. love their smile. i lived in the room called city view on 16F and it's very nice. clean, big, with windows down to floor. and the desserts are cute! great experience!

This is the best hotel in term of personnel I have stayed in this city so far. Their kindness and helpfulness is the best feature I have found in all my stays. For every inquiry I had, they always took the time to understand what I exactly wanted even though communication was challenging sometimes since I do not speak Chinese.... More

I have to say it`s one of the greatest hotels I`ve ever stayed. Great food with many options, comfortable bed etc.Traffic around doesn`t excite me, however, I enjoyed chatting with the staff while I was waiting for the taxi.

I stayed there for 2 nights in a standard room. Location is ok with shops and eating near by, not too far from the airport (30 rmb one way), plenty of TV stations on the cable and the service was ok too. My only issue was the room was pretty plain, the shower leaked out all the time so the... More

Both me & my wife stayed at Novotel during Chinese new year for 6 days. We booked the room via online system with breakfast package, and for the first 3 day morning, the staff keep telling us that our package is without breakfast. After checking with the front desk, they confirmed our package with breakfast, but our good morning is... More

Stayed at Novotel last week in Guiyang... Service was very good and the rooms were very clean. Not many frills but the bed was comfortable and the breakfast was excellent... Enjoyed my stay and the location was excellent next to kFC and shopping... Will definitely stay there again..... Jerry F.

Despite the good will and the kindness of the staff, this hotel is not at the level we could expect from a Novotel. Rooms are new but some defects cause by workmanship, no real lounge (just near the main entrance which is not quiet).

Well this is supposed to be a 4 star hotel and advertises Exec lounge for guests, The lounge does not exist just like the fitness room and bussiness centre. I sent my laundry and my t shirt came back ruined, now the Hotel will not do my laundry because I complained.I will now have to either stink for my trip... More