Monica,Leon,Lorraine & Charissa Bartmann friends and family from JHB Roodepoort area:
We were at the Point Hotel and Mosselbay for the 1st time ever for a wedding and stayed for
3 days. The Hotel location excellent, view excellent, staff now that i must admit better then the staff at the Table Bay hotel in Cape Town V & A. Neat,...
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As I am typing this review I am sitting on my veranda with a cup of coffee. This is a beautiful hotel with absolutely stunning views of the sea. The staff are all very friendly and they will help you with anything you ask them. My room is huge with beautiful corner bath and corner shower. The breakfast is good...
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Thank you so much for your positive feedback on our hotel and service levels. We hope to see you at The Point Hotel again.
Kind Regards
Chantel Edwards-Klose
Marketing Manager
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Beautiful location with magnificent views. Staff were very friendly and helpful. We enjoyed the freshly baked scones at breakfast . Will be happy to return.
Thank you so much for your positive feedback and we are pleased you enjoyed your stay with us! I must admit our fresh scones are great. We look forward to welcoming you back to The Point Hotel, Mossel Bay.
Kind Regards
Chantel Edwards-Klose
Marketing, Manager
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We spent one night here, which was more than enough. The hotel does have great views and being able to swim in amongst the rocks is fantastic, although to be fair you can swim there even if you don't stay at the hotel as the are publicly accessible. The hotel is in need of a real facelift, the corridors have...
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Location very good but that's about it. Room and decor very dated. While location was really good when it's foggy the lighthouse sends warning sounds all night and it was impossible to get any sleep on the very small bed. Don't eat at the restaurant. However staff were very friendly and it wasn't an expensive place to stay.
Thank you for your comments received. We welcome all feedback whether it be positive or negative as this is our opportunity to improve our service levels. You will be pleased to note that The Point Hotel is in the process of refurbishing our restaurant and rooms and we look forward to your return visit to experience our new and improved...
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The view maybe 4 stars but hotel is bland and dated. It feels more like a 3 star motel. The restaurant is ok but nothing special. The staff are very friendly however, it's just shame they don't renovate.
Thank you for your comments and feedback regarding our great service levels. We are pleased to advise you that we are in fact in progress with refurbishments to the hotel this year and will soon have a newly upgraded restaurant and rooms. We would love you to come back and enjoy the upgraded facilities.
with kind regards
Chantel Edwards-Klose
Marketing...
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Walked in on the door, got a good (slightly out of season) rate. The room on the 5th floor had great views of the ocean, watched dolphins and either a sea lion or sea otter from the balcony. . . . The hotel is having a right result on account of the free swimming pool provided by mother nature adjacently...
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The location and sea views from individual rooms are outstanding. The hotel interiors (lobby, restaurant, and rooms) are bland and sterile (you could be anywhere). We stayed one night and it was okay, but a little pricey for so little atmosphere.
Thank you for your feedback and comments. We are pleased to announce that we are in progress with refurbishments to our restaurant and rooms which will update our look. We look forward to hosting you on a return trip to view the successful results.
Kind Regards
Chantel Edwards-Klose
Marketing Manager, The Point Hotel
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Travelled on the 24th and over nighted to the 25th September 2011.
The room was booked by my daughter-in-law who gave it to my wife and myself as a birthday gift. The welcome at reception was outstanding and our room had a beautiful sea facing view
and in pristine condition. The room was very comfortable and afforded me a good...
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Thank you for your positive feedback and comments. We are thrilled that you enjoyed your birthday gift! We pride ourselves on our friendly and warm hospitality and it is lovely to receive feedback which confirms how great our staff are! We look forward to hosting you on a return trip.
Kind Regards
Chantel Edwards-Klose
Marketing Manager, The Point Hotel
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Firstly we had travelled from Port Elizabeth and were to say the least exhausted. On arrival the service was friendly and proffesional. The Hotel was quite full but attention was paid to us and we were settled into a lovely room overlooking the best sea view I have seen in a long time. The rooms are clean and neat and...
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Thank you for your positive feedback and comments. The Point Hotel prides itself on our level of service and friendly staff and it is fabulous to get feedback like this. We look forward to hosting you on your return visit.
Chantel Edwards-Klose
Marketing Manager, The Point Hotel
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