this is a great hotel with great staff, they will do anything to make sure that you enjoy your stay. The location is lovely on the beach over looking the indian ocean. the rooms are very spacious with a lovely balcony. this is the 4th time that we have returned to this hotel, that must say alot about the hotel... More

the worst holiday experience ever! the hotel and services should be rated 3 stars maximum; accomodation- the room was spacious but unclean, towels smelled of dumpness and during our 2 week stay there were days that we had to ask for any fresh towels at the reception; our sheets were not changed even once during the 2 week stay, there... More

My boyfriend and I stayed at the Palm for 2 weeks; our first time in Kenya. The arrival at the reception was a real pleasure. After a 9h flight and 2 hrs on a bus, we were greeted with a big smile and welcome drink. The rooms are very spacious, very clean room and bathroom, huge balcony, fruit basket at... More

Arrived at this hotel after a weeks safari to Samburu, Aberdares, Lake Nakuru and Masai Mara, the flight from Nairobi to Mombasa was delayed and got to hotel around 20:45 check in went smoothly and they kept the restaurant open for us. On arrival we had a complimentary fresh fruit selection and a bottle of wine in the room The... More

We stayed here in April 2011 and had our first experience of Kenya. The staff were amazing and could not do enough for you Safari who kept our room so clean with fresh bedding daily and flowers on the bed. John, Soloman and Moses who kept our wine glasses full and were great with the children. Flora and Zaid in... More

We stayed for two weeks at the Palm hotel, the rooms are clean, have tea/coffee making facilities, a TV and good air conditioning. Staff are friendly and genuine and the food was great. The Palms has a boutique hotel feel, small and quiet but if you want lively and noisy you can pop next door to the sister hotel. Loads... More

My new wife & I stayed here for our Honeymoon over Xmas & NY 2010/11. Amazing place overall. Pluses were a great pool area with huge quiet pool, swim up bar and good private, secure sunbathing area with shaded areas! Rooms were nice, big with huge KS bed. Nice balcony (although keep the doors closed when the Monkeys are about).... More

beware ... no not the monkeys but the wingers and moaners. You people going should not interest yourself with the differing opinions of "only five different pastas or 10 diferent salads .... and much more on the servery ----- half the fun is finding out for yourself. English tums are delicate to Malerone and changes so take it easy to... More

after staying at this hotel in january i am finally getting it together to write my review. first impressions were good but with a few niggles ie; smelly drains and lack of privacy in the bathroom, food was a bit samey at the resterant if you needed a bus to the shopping centre their was only one a day from... More