The hotel is situated in a very good neighborhood of the city; it is in very good condition and it is kept very clean, organized and neat. Rooms are very ample and comfortable – bathrooms are always clean and organized carefully. Staff is very friendly and attentive to serve. Wifi is included in the rate, and you can choose a... More

If you're traveling to Maracaibo, consider the Crowne Plaza or the Intercontinental, both are very well apointed and have strategic locations, the first was practically reconstructed in 1996 and the second was just recently inaugrated. The Venetur is ran by the government which clearly has no interest in bettering it, I'm just confused about how some one can relate bad... More

do not go very very bad service bad bad shows how poorly the people are living in this country

Definitely, 5 star are too much here! The room was quite small, old fashioned (for those who care about) and not perfectly clean (stains on the carpets and on the walls, a pungent smell) services are good but we experienced some little problems (checking out was advanced as per not better explained "problems", so we had to pay in advance),... More

... but I would not spend my vacation there. Positive things: Nice people, large mall next door, nice beach and pool (swimming only in the pool!). Beware of the old rooms - they have not been redecorated since the opening of the hotel in the fifties! Try to get a room in the tower (nice view over the lake) or... More