The service is poor, the exquisites and variety meals in the restaurant, Internet is very bad, not very good but facilities are acceptable. The tv have a little channel, the frigobar is poor. The hotel is expense and there isn't other.

Quality comes with a price. This is definately the nicest place to stay in Puerto Ordaz, but (like most hotels in Venezuela) it's expensive. The lobby and common areas are very nice. The pool is beautiful, with multiple waterfalls and an island. The rooms are spacious and modern. The restaurant and bar are attractive, though a bit pretentious looking. Bring... More

Good sized rooms. Very good hotel food in the restaurant. The best place to stay in Puerto Ordaz

You can hear everything next door. Breakfast maybe 2 stars, bad food, poor service. Laundry will damage your clothing and express service is from one day to the next, nothing express about it. Parties arranged without guess considerations, meaning that loud music til very late at night.... This should be a 2 Stars hotel. Final, phone service and cable tv... More

Stayed here more out of necissity than choice... After flight from UK to Paris, Paris to Caracas then Caracas to Porto Ordaz we didn't fancy the hour and a bit transfer to Cuidad Bolivar. When on holiday generally avoid this type of hotel - as once inside you could have been in any country, but this was the perfect place... More