Overall the hotel facilities area very good. The quality of the food is very good. Housekeeping does a very good job. My only complain is the customer service in two areas: 1-the reception: had to wait 15-20 minutes to do the check in and the check out as they only had two persons on the counter. Something you might not... More

I have traveled to 80 countries around the world and never had such a terrible experience in trying to make reservations. The website kept giving the wrong rates, duplicated bookings when trying to amend them and when calling from overseas, I spent at least 10 minutes on hold each time (this added up to more than one hour on hold).... More

The Eurobuilding is the liveliest of all hotels in Caracas, it also features the best rooms in the "First Class" floors marble covered bathrooms, adjustable fine linen beds, ample space and beautiful view. The gym in on the top floor is magnificent you can exercise while looking at the best view of Caracas' landmark the Avila mountain. Another thing I... More

We stayed there 2 nights in the end of our 3 weeks travel in Venezuela. After staying from camps to different level of posadas (also very nice ones) it really felt good to stay in a good hotel. And good hotel Eurobuilding is. We stayed in De Lux room in the Suites Tower. The room was really spacious (around 50... More

Safe clean hotel with courteous staff who all have a much better grasp of the English language than I do Spanish thankfully. Bedrooms are spacious with beautiful views over the vast mountain ranges. Bedrooms are also quiet and well equipped with internet connection and mini-bar. Beds are large with ample floor space too. TV channels are limited - in room... More

I made my reservation with over a month in advance and confirmed a week before.The day of arrival (when they knew I was on a plane and couldn't respond) they sent me an email giving me 3 hours to respond or they would cancel my reservation which of course they did because I cant get email on a plane! The... More

I had to travel twice within 3 weeks to CCS and picked Eurobuilding because of price and comments. I was positively surprised about the quality of the rooms, service, and location. I got the DELUXE package and the rooms (both times) were large, clean and (I believe) recently updated. On my second trip I was 1 day late but there... More

For the price and what we saw elsewhere, we were elated with this hotel. It borders on fancy and makes you feel safe in a city famed for being dangerous. Except for the restaurants, they are also leaps and bounds above standard (i.e. super low) customer service standards in the rest of Venezuela. Also has one of the best hotel... More

I just stayed one night while in Caracas on business. The hotel was updated. The staff were friendly. The bar area is small but works. The hotel has some shops inside as well. The room was updated and the bed comfortable. I did have breakfast (room service) which was good. Get the fruit plate - large and very fresh. Overall,... More