We are sort of prisoners in a gilded cage in Caracas. Both the driver from the armed taxi service I hired and the waiter at the hotel said I should not walk outside the hotel, although it looked ok to me. Caracas is an ugly city, trash, rubbish and ugly 70s style crumbling,Russian block apartments, not easy to get around... More

Staying in Caracas is not a simple matter due to every day this city gets more dangerous. In this sense the hotel seems to be a good option. The rooms are comfortable and clean, but the noise from the street is annoying, I think they should invest in thermopanels for the windows. The service is quite good, especially in the... More

We stayed for one night on the way to Los Roques and one more night on the way back from those islands. Unfortunately we had prepaid for both stays otherwise we would have cancelled the second one. Whoever runs this hotel should be fired. Both times, when we checked in, they could not find our reservation.... Both times, after they... More

I've stayed at the ES Caracas about 20 times over the last five years and I keep coming back. Why? Because the people are nice, cheerful and helpful. On the plus side, the hotel is well located, the breakfast is usually quite good and as I said the staff is usually very nice (to me at least). Internet is complementary... More

Since the last time I came to Caracas in 2008, one thing remains. It is expensive!! The hotel is ok in terms of the rooms and the comfort. If you are a light sleeper try to get something away from the busy street. During the second week they had a maintenance issue with their elevator. This made for a very... More

We spent two nights at this hotel and the first one was a nightmare. The bed was veeeery uncomfortable and since the hotel is located in a very noisy neighborhood, you could hear very clear the traffic noise. We asked for another room the second day and got one with a very good bed, located in a higher floor. Since... More

The hotel is located in Chacao, a very good part of the city, close to Altamira and Los Mercedes where one can find very good restaurants. Close by are the shopping malls San Ignacio and Sambil. The front desk staff is very professional and friendly. A very tasty Venezuelan breakfast buffet as well as cocktails (from 17.30 until 19.00 hrs)... More

Stayed in this hotel for 3 nights in March 2011. Staff was very attentive, the rooms / suites were spacious had nice furniture, and were quiet. Breakfast with lots of options, but quite crowded on morning rush-hour. The guitar and harp duo playing soothing music pieces was a nice touch while eating breakfast. The location is smack in the middle... More

located in business distrect area during the day, and it turns rough at night. very close to las mercedes zone where you find pleanty good restaurants and night clubs. not advised to walk solo at night.What I dislike 1- breakfast quality and service is poor, 2-gym is very limited, 3-hot water took long time to arrive and4- toilet has weird... More