I've been to Caracas 4 or 5 times and would recommend Altamira as best place to stay, BUT, you have to be really careful because they have 2 'classes' of rooms.....the 'regular' rooms are not good and I would avoid those at ALL COSTS....worn, dirty, just bad. However, the 'high end' rooms are really nice, modern, clean etc. and I... more

I've stayed at this hotel for two weeks. The place it's nice. the rooms are big. and it's in a safe zone. The service it's average, the staff it's quite polite. The breakfast it's really nice and the food it's good too. They have a nice gym. I really recommend you this hotel. more

I recently stayed in the Altamira Suites in Caracas for 2 weeks and found it to be one of the best hotels I have ever stayed in. I speak a little spanish, so it was alot easier for me to get by than it would be for someone with no spanish, but I found that when I got stuck, there... more

Great location but terrible service and terrible cost for value. Paid US$380/night only to get very mediocre and unfriendly service. Recepcionists don't smile and are impatient. The suites are large but generally impractical. Very small bathroom considering the size of the suite, no bathtub and miniscule shower. The cleaning of the room is poor. The same nail clippings in the... more

Generaly speaking, it is really, really bad. Old furniture stuff, poor and too expensive breakfast buffet, no customer service at all, try to charge about almost everything (be prepared and aware), often incorrectly. A nightmare where you pay for burning in Hell. more

In my time of business travel to Caracas, I LIVED in the Altamira Suites for approximately three years. My longest single stretch without checking out was March 18, 2001 thru December 10, 2002. The accommodations are comfortable though not luxurious. The hotel offers all the standard amenities you could ask for. The two best attributes of the hotel are the... more

Administrative services were very poor. Other hotel staff were very helpful and friendly but front desk staff lacked customer service skills. The rooms are clean but not five star quality. My credit card information was stolen from this hotel and $800 worth of merchandise was charged to it. Be very careful with all information when staying at this hotel. Better... more

Looks nice on the outside but the inside and the service are a joke. NO HOT WATER- I asked several times to have it fixed. I requested toilet paper and a few extra towels but the service was non-extistent and it never came. I finally had to go elsewhere for my bathroom needs and checked out 3 days early. I... more

Nice rooms, althought the a/c is noisy, but if your windows open, je get even more noise because of the traffic and car alamrs. more