The service of the staff and the maintenance of the room is really poor. The desk in the room fell down and the shower was dirty. Too expensive in comparison of the service More

Any decent safe place in Caracas costs an a and a leg. I got an online 40% off discount so hunt for one. The plumbing fixtures were broken so check your room before you unpack as discounted rooms seem to need maintenance More

This hotel is ok. The service is friendly but ok. It's in a relatively safe neighborhood with lot's of cafes and interesting places to walk. The breakfast is ok. The rooms are ok. The gym is ok. The internet speed is ok. Do watch out for the $50 buffet dinner, which does not include drinks: Order a la carte for... More

I really enjoyed my stay at this hotel. The staff was friendly and most could speak english very well. The rooms were clean, Lobby and Roof top Terrace are really nice. The one thing I noticed was the door to my room stayed open if I didn't pay attention and pull it tight behind me. Not a big deal just... More

As everything, staying at the Pestana has its pros and cons. Starting with the good things it is a full service hotel and you can get toothpaste if you ask for it, someone will answer your questions in a friendly and informed manner and you get a miniature chocolate bar every night. Furthermore on the roof there is a very... More

Safe, clean and conveniently located, Pestana is a goo choice for business travel. To be honest I had not had much experience with Caracas hotels before. The only hotel I had checked in was Marriot Playa Grande which was not a good choice at all. comparatively, pestana was much better in terms of overall perception. I like most the terrace... More

This is my second review of the Pestana Caracas and it's gone downhill since we stayed last. We first stayed at the Pestana a couple of years ago when it was shiny and new. There were some service issues but the style and newness of the property made up for this shortfall. So, two years on… We arrived following a... More

Pestana Caracas is a good option in Caracas, as you might imagine, not many good options in the city...The rooms are clean and well decorated. Breakfast is very good and the top floor lounge is extremely elegant and trendy at night for drinks and small food. Be aware of the poor wi-fi connection, lack of hot water during early morning,... More

I had a good stay at this hotel. I stayed 15 days in a business trip. Rooms are clean and confortable, gym is decent and pool is great. Breakfast is very good and some drinks by the pool at night is a great option. Room service is quite good. A chocolate desert was waiting for me in my room on... More