If you want 4 star accommodation then pay 4 star prices. But for a good homely hotel this is the placeand at attractive rates. The main shopping street is just around the corner and the park is a short stroll away. The staff are great and the food is super. We stayed for a weekend and will definitely stay there... More

In May, I was at a business meeting at the Metropole Hotel in Llandrindod Wells with over a dozen colleagues. With the Metropole (even at our group rate it is £60 a night per person more expensive then the Glen Usk) fully booked we used the Glen Usk. One of my colleagues read some of the reviews on here an... More

Have just spent 4 nightsin this poor excuse for a hotel.Stayed in room 324,probably last decorated circa 1970's the carpet in both the bedroom and bathroom (yes carpet in the bathroom) was filthy, when I complained I was told they would clean it.I think that was meant as a joke, of course it wasn't done. There was a large crack... More

After a four hour drive to get to the hotel from Sheffield I arrived late to the hotel, only to be met with surly staff who were confused that I was able to book a room via the internet. Once my booking confirmation was found I was swiftly handed my room key and breakfast vouchers but not given any information... More

We have just had 7 days at this hotel, the only good thing was the food. Threadbare carpets, cracked toilet bowl, stained pillows, this is just a few of the things.No beds made all week. Went with grand uk, my advice stay away, if you must go to the area go to the Metropol, we visited it was beautiful. More

We were 6 ladies age ranged from 21 to 58 years old and we stayed here over night, when we got there the staff were organised with our keys and room details. In the resturaunt the staff were helpful and up for fun and laughter. The food wasn't excellent but the staff made up for that. The hotel had evening... More

Very tired and out dated. The room I had was in need of a coat of paint. Breakfast was basic for a place that was charging 5 star prices. More

Stayed one night and that was one night too many. Dirty, shabby room and public areas. Everything including the food was done on the cheep, a great dissapointment after a lovely holiday in Ireland. Rude staff especially the head waiter. Faulty Towers without the comody. Grand UK Holidays own the hotel and should be ashamed. Give it a miss whatever... More

An old hotel that needs substantial refurbishment. Basin in my room cracked and old soap scum left around it. The carpet and furniture have seen better days. A newish bed, but no valance to finish it off. Dining room staff friendly and service good but not enough to make up for the rest. Coach trips and up lift in price... More